July 18, 2017
LANSING – Michigan Attorney General Bill Schuette today called attention to best practices to be used by Michigan consumers, in this case brides-to-be, when protecting themselves from bankrupt retailers. This notice results from the nationwide shutdown of bridal gown retailer, Alfred Angelo, which has left brides across Michigan wondering if they’ll be without a dress and without a refund on their wedding day.
“When businesses announce bankruptcies overnight, employees and consumers alike are left with frustration, fear, and uncertainty,” said Schuette. “The best thing to do is to take the necessary steps to limit your financial loss, protect your privacy, and reach a solution.”
Concerned customers can visit the Better Business Bureau’s report on Alfred Angelo's closure at http://bbb.org/h/jubg where updates will be posted as more information becomes available. If you wish to be contacted regarding your order status once information is available, you can send an email to: email@example.com.
In the meantime, Schuette warned Michigan residents to beware of online donations and crowdfunding pages. When unfortunate events occur, it attracts potential scammers who are looking to take advantage of the situation. Beware of anyone who claims they can help you retrieve your dress from a store for a fee, or any crowdfunding pages looking to raise money for a dress they lost. Only communicate with a designated bankruptcy trustee.
Additional best practices are listed in the Attorney General’s Business Sudden Closure Consumer Alert, and include steps to take to protect yourself when any business suddenly closes. Most important, consumers need to act quickly to protect their rights and to help the Attorney General's Consumer Protection Division investigate, and hopefully resolve, disputes that arise when a business suddenly closes. Specific steps include:
When faced with the sudden closure of a business, consumers who made purchases but have not received all of the goods or services they contracted for should immediately determine their method of payment and act accordingly:
If a business unexpectedly closes, and they fail to deliver goods or services, you should file a complaint as soon as possible to help minimize any potential loss and maximize the Consumer Protection Division's ability to intervene. The Consumer Protection Division will try to recover as much as possible for consumers before a business files for bankruptcy.
Even if a business suddenly closes, that business is still required to protect your personal financial information.
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909
Toll free: 877-765-8388