State Budget Office - C&PE Frequently Asked Questions

G010 Who needs to register with the State of Michigan?

Anyone who receives payments from the State of Michigan, or intends or expects to receive bids or purchase orders needs to register on this website.

G020 What information do I need to provide to register as an individual payee?

You are required to provide the following information:

Social Security Number
Name
Mailing Address
E-Mail Address

You may also provide other optional information such as phone numbers if you choose.

For your records, you may also want to print the registration pages you are submitting using your web browser's print option.

G030 What information do I need to provide to register as a business payee?

Type of ownership (corporation, partnership, sole proprietor, etc.)
Legal Business/Sole Proprietor Name
Tax Identification Number (TIN)
E-Mail Address

You may also provide other optional information that may be helpful in doing business with the State of Michigan such as:

Primary contact information
Counties in which you are willing to provide goods/services
Identify the goods/services you are willing to provide
Any additional address and information associated with each business location

For your records, you may also want to print the registration pages you are submitting using your web browser's print option.

G040 What information do I need to provide to register as a foreign payee?

Foreign Payees must mail or fax a completed W-8 form to Payee Registration.
The W-8 can be printed from the Forms & Reference link on this website.

(If you need help, contact the Payee Registration Helpline for assistance.)

G050 How do I get assistance to complete the registration?

For assistance in completing the registration contact the Payee Registration Helpline.

G060 How do I maintain the confidentiality of my information?

You will have a unique User ID and Password to maintain the confidentiality of your information. Your User ID can be used to:

View
Add
Delete
Change

You may also create a unique Secondary User ID. If you receive EFT payments, your Secondary User ID can only be used to view payment details.

G070 Am I a State of Michigan employee?

State of Michigan employees include classified and unclassified employees, and legislative or judicial members that are compensated by the State of Michigan.

Note: State employees cannot sign up to receive their paycheck via Direct Deposit through this Web site. It can only be used by employees for reimbursement of travel expenses, work related expenses, etc. (contact your supervisor for more information about this).

User ID/Password

U010 What are the rules for setting the User ID?

Must begin with "V".
Must be 8 characters in length (including the "V").
Can contain any alphabetic (not case sensitive) or numeric character.
May contain underscore "_".
Must contain at least one numeric character.
Cannot contain spaces.

Your User ID should be kept private and confidential to protect your information from unauthorized access to your payee and payment details.

U020 What is the difference between the User ID and Secondary User ID?

The User ID is associated with a unique Password, which allows the user to update, change and/or delete any or all payee information. This includes inactivating the payee record. The User ID and Password must be established to grant you access to maintain your payee record and review your payment details. The User ID and Password have greater access rights than the Secondary User ID and Password combination.

The Secondary User ID's purpose is to allow another person(s) "view only" access to payment details. The Secondary User ID is optional. The primary user is responsible for creating and maintaining the Secondary User ID and Password.

U030 What if I forgot my User ID?

1. On the "Welcome to Contract & Payment Express (C&PE)" page, click on Go to C&P Express.

2. On the "C&PE Home" page, click on the Forgot your User ID? link.

3. On the "Forgot User ID" page, enter your TIN.

4. Check the appropriate box designating the TIN type as a:

Federal Employer Identification Number (FEIN)

Social Security Number (SSN)

Individual Tax Identification Number (ITIN)

5. Click on Submit.

If you have an email address in your profile, the email address will be displayed with only the first and last characters. If your profile does not contain an email address, your US post office address will be displayed.

6. If the information is correct, click yes.

If your email address was displayed, an email message containing your User ID will be sent immediately. Otherwise, your User ID will be mailed via United States Postal Service from Lansing, Michigan on the next business day to the address displayed.

NOTE: Only 1 request per day can be processed for a User ID or password.

7. If the information is not correct, click No.

For security reasons we cannot provide the User ID over the phone. Please mail or fax a signed memo to the OFM Help Desk requesting needed updates to your profile. Your request will be processed within 3 business days.

8. Once your profile is updated, go back to Step 1.

U040 What are the rules for setting a Password?

You will request a temporary password during your first visit to this website. The requested password will be mailed to you via U.S. Postal Service on the first business day after the request. Please refrain from revisiting the website or requesting another password until your requested password is received. Once the password is received, logon to this website using your User ID and password. You will immediately be requested to change your password. The passwords:

Must be 6 to 12 characters in length.
Can contain any alphabetic or numeric character.
Must contain at least one numeric character.
Must contain at least one alphabetic character (not case sensitive).
Must not be the same as the User ID.
Expires every six months (can be changed on-line by you without having to wait for another password to be mailed).

Your password should be kept private and confidential to protect your information from unauthorized access to your payee and payment details.

U050 What if I forgot my Password?

1. On the "Welcome to Contract & Payment Express (C&PE)" page, click on Go to C&P Express.

2. On the "C&PE Home" page, click on the Forgot your Password? Link.

3. On the "Forgot Password" page, enter your User ID and TIN.

(If you have forgotten your User ID as well, follow the directions in the "What if I forgot my User ID?" FAQ).

4. Check the appropriate box designating the TIN type as a:

Federal Employer Identification Number (FEIN)

Social Security Number (SSN)

Individual Tax Identification Number (ITIN)

5. Click on Submit.

6. If the information is correct, click yes.

If your email address was displayed, a message will be sent to your email address containing a link. Open the message, click on the link and follow the directions to set your password. Otherwise, a temporary password will be mailed via United States Postal Service from Lansing, Michigan on the next business day.

NOTE: Only 1 request per day can be processed for a User ID or password.

7. If the information is not correct, click No.

For security reasons we cannot provide a password over the phone. Please mail or fax a signed memo to the OFM Help Desk requesting needed updates to your profile. Your request will be processed within 3 business days.

8. Once your profile is updated, go back to Step 1.

U060 How do I change my Password?

On the "C&PE Home" page, enter your User ID and password and click Login.

On the "View Payments" page, click on View Registration Details.
On the "View Registration Details" page, click on Change Password.
- This will transfer you to the "Change Your Password" page.
Enter a new Password.
Tab to the next line and re-enter your new password.
Click on Submit.

U070 How do I obtain my User ID and Password if I am already registered on the State Vendor File but never requested a User ID or password on C&PE?

1. On the "Welcome to Contract & Payment Express (C&PE)" page, click on Go to C&P Express.

2. On the "C&PE Home" page, after reading and checking the box agreeing to the terms and conditions, click on New Users. This will transfer you to the "Request a User ID" page.

3. Create a User ID.

4. Enter your Tax Identification Number (TIN).

5. Check the appropriate box designating the TIN type as a:

Federal Employer Identification Number (FEIN)

Social Security Number (SSN)

Individual Tax Identification Number (ITIN)

6. Check the appropriate Registration Type and click on Continue.

If you have an email address on your profile, the email address will be displayed with only the first and last characters. If your profile does not contain an email address, the US post office address will be displayed.

7. If the information is correct, click yes.

If your email address was displayed, a message will be sent to your email address containing a link. Open the message, click on the link, and follow the directions to set your password. Otherwise, a temporary password will be mailed via United States Postal Service from Lansing, Michigan on the next business day following your request.

NOTE: Only 1 request per day can be processed for a User ID or password.

8. If the address is not correct, click No.

For security reasons we cannot provide passwords over the phone. Please mail or fax a signed memo to the OFM Help Desk requesting changes to your profile. Your request will be processed within 3 business days.

9. Once the information is updated, go back to Step 1.

If you need help, contact the OFM Help Desk for assistance.

U080 How do I register on the State Vendor File using Contract & Payment Express?

An overview with a brief tutorial is available on the following web page:

http://www.michigan.gov/budget/0,1607,7-157-13404_37161-186637--,00.html

Click on the link to access the information.

Making Changes

M010 How can I change my type of registration from Individual Payee to a business?

If you are changing your Tax Identification Number (TIN) from a Social Security Number (SSN: 999-99-9999), to a Federal Employer Identification Number (FEIN: 99-9999999), you must inactivate your current registration by following the steps below:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details' page, click on Inactivate Registration.
On the "Confirm Registration Inactivation" page, click Yes.
Return to the "C&PE Home" page and Login as a new user.
Complete the registration process as a business using your FEIN.
You are required to submit a new W-9 form.
A new Direct Deposit Authorization form is required if choosing to receive payments via Direct Deposit.

(If you need help, contact the Payee Registration Helpline for assistance.)

M020 How can I change my type of registration from Individual Payee to a Sole Proprietor or single member Limited Liability Company?

To change your registration from Individual to Sole Proprietor or single member Limited Liability Company, you must:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details' page, click on Update Registration Details.
Scroll down to Registration Type and make the appropriate selection.
Click on Submit.

(If you need help, contact the Payee Registration Helpline for assistance.)

M030 Can I add more address locations to my payee record?

Yes. To add more address locations:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page click on View Registration Details.
On the "View Registration Details" page, click on Add Additional Address.
On the "Add an Address" page, add the new address details including contact information.
When finished, click on Submit.
Repeat this process for each new address.

M040 How can I change my address?

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page click on View Registration Details.
On the "View Registration Details" page, scroll down to the address that needs to be changed and click on Update Address.
Add the corrected information including contact information.
Click on Submit.

Repeat the process for any additional changes.

If you do not have a User ID/Password:

Provide a letter that states your address has been changed.
Indicate any old addresses that are no longer valid.
The letter should include FEIN/SSN, name, contact phone number, and signature.
Mail the letter (preferably on company letterhead) to:

State of Michigan
Department of Technology, Management and Budget
Office of Financial Management
Payee Registration
P.O. Box 30026
Lansing, MI 48909

Or fax the request to (517) 373-0297

(If you need help, contact the Payee Registration Helpline for assistance.)

M050 How can I add, change, or delete commodity code numbers from my Vendor/Payee record?

Commodity Codes are associated with each address location of your Vendor/Payee record. To add, change, or delete commodity code numbers from your Vendor/Payee record:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page click on View Registration Details.
On the "View Registration Details" page, scroll down to the address for which you wish to add, change, or delete a commodity code selection.
At the bottom of the address information are the Commodities associated with this address field.

If you are adding commodities for the first time:

Click on Select Commodities.
The "Select Commodity classes" page will appear. Follow the instructions and select or deselect the desired commodity classes and details.
Click on Submit when you've completed adding commodity codes.
Repeat this process for every commodity code number you wish to add to your payee record.
When your review is complete, at the bottom of the page click Continue.

If you are editing or deleting commodities:

Click on View Selected Commodities.
On the "View Selected Commodities" page, click on "Update Commodity class" or Select Commodity classes. Follow the instructions and select or deselect the desired commodity classes and details.
Click on "Submit" when you've completed editing or deleting commodity codes.
Repeat this process for every commodity code number you wish to edit or delete from your payee record.

M060 How can I add, change, or delete Michigan counties from my Vendor/Payee record?

To add, change, or delete Michigan counties from your Vendor/Payee record:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details" page, scroll down to the Counties doing business in field and click on Update Counties.
On the "Update Counties" page, follow the instructions and select or deselect all the counties in which you wish to conduct business.
When you are finished, click the Submit button at the bottom of the page.

M070 How do I change my name on my Vendor/Payee registration?

A name change that does not require a change to your Social Security Number (SSN) can be accomplished by:

On the "C&PE Home" page, enter your User ID and Password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details" page, click on Update Registration Details.
Make the appropriate changes to your legal name and you will be prompted to submit a new W-9 form.

(If you need help, contact the Payee Registration Helpline for assistance.)

M080 How do I inactivate or close my payee record?

To inactivate or close your payee record with the State of Michigan:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details" page, click on Inactivate Registration.
On the "Confirm Registration Inactivation" page, follow instructions.

By inactivating your payee file, you will no longer receive certain types of future payments from the State of Michigan.

(If you need help, contact the Payee Registration Helpline for assistance.)

Direct Deposit/Electronic Funds Transfer (EFT)

D010 How are payments sent from the State of Michigan?

Payments from the State of Michigan can be for goods or services provided to the State of Michigan or for benefits for which you are eligible. Payments can be made individually for each benefit or invoice, or several invoices may be combined into one payment. All payments will be made in the form of either a check or a Direct Deposit / Electronic Funds Transfer (EFT).

D020 What are the benefits of Direct Deposit/Electronic Funds Transfer (EFT)?

EFT payments are safer than checks. Payees need not worry about their State payments being lost or stolen when receiving an EFT.
EFT payments are also faster than checks. Funds delivered by EFT to a payee's account are available on the date payment is due.
Checks are often not cashed right away, especially if the payee is ill, on vacation, or unable to leave home to cash the check. Problems with EFT payments can be resolved in as little as twenty-four (24) hours, compared with an average of two weeks for paper checks.
EFT payments are easier than checks. Once payees sign up for EFT, they do not have to go to their financial institution to use or access their funds.

D030 What information do I need to provide to sign up for Electronic Funds Transfer (Direct Deposit)?

Only holders of an account with U.S. Financial Institutions or U.S. branches of foreign institutions are currently eligible and are required to provide the following information:

Account Holder Name(s)
Account Type (Savings or Checking)
Account Indicator (Consumer or Commercial)
Financial Institution Routing Number
Financial Institution Account Number

You may also provide other optional information that may be helpful in doing business with the State of Michigan such as:

E-mail address for payment detail notification.
EDI/ISA Address (consists of interchange ID, interchange qualifier, and group ID). This information is required ONLY if you want the remittance details to be delivered by, and to, your financial institution.

D040 How do I sign up for Direct Deposit/Electronic Funds Transfer (EFT)?

To begin receiving some of your State of Michigan payments via EFT:

If you are a new vendor: On the "C&PE Home" page, click on New users.
Complete the appropriate registration pages until you reach the "Add Direct Deposit Details" page then skip to Step 6.
If you are an existing vendor: On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details" page, click on Sign up for Electronic Funds Transfer (Direct Deposit).
On the "Add Direct Deposit Details" page complete the requested information.
Select all addresses you wish to associate with the account by clicking on the check boxes next to the addresses.
Click on Submit.
Review the State of Michigan Electronic Funds Transfer (Direct Deposit) Electronic Authorization for Vendor Payments form.
Click on the check box agreeing to the terms and conditions.
Click on Submit.

You will be ready to receive payments via EFT in approximately 2 weeks.

D050 Can I have more than one bank and / or account number for Direct Deposit / Electronic Funds Transfer (EFT)?

Only one account may be specified for each address on your vendor record. However, one or more addresses can be associated with a specific bank account.

D060 If a payment is expected via Direct Deposit / Electronic Funds Transfer (EFT) and it is received via a paper check for a reduced amount, what could have occurred?

In cases where money is due to the State of Michigan or a garnishment / levy has been served to the State Treasurer, the amount of your payment will be reduced and payment will be sent on a paper check. For questions regarding money that you owe the State of Michigan please call the Department of Treasury, Collections at (517) 636-5270. You may contact the Department of Treasury, Financial Operations at (517) 636-5333 for any questions regarding your garnishment and/or levy.

D070 Can I participate in Direct Deposit / Electronic Funds Transfer (EFT) if I do not have a checking or savings account?

No, to receive EFT payments you must designate a savings or checking account in a U.S. Financial Institution.

D080 How do I change my Direct Deposit financial institution and/or account number?

To make changes to your financial institution or account information:

On the "C&PE Home" page, enter your User ID and password and click on Login.
On the "View Payments" page, click on View Registration Details.
On the "View Registration Details" page, click on Update on the account you need to change.
On the "Update Direct Deposit Details" page, complete any required changes to your account information.
Click on Submit.
Review the State of Michigan Electronic Funds Transfer (Direct Deposit) Electronic Authorization for Vendor Payments form.
Click on the check box agreeing to the terms and conditions.
Click on Submit.

You will be ready to receive payments via EFT again in approximately 2 weeks.