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Debt Management FAQ's

What is Debt Management?
What is a Debt Manager?
How does an individual become registered as a Debt Manager in Michigan?
Can I file a complaint against a Debt Manager? How?
How many clients must a person counsel before being required to be registered?
My creditors are beginning to call my house and my job demanding money. Whom can I call for help?
Do all debt management firms charge a fee for their services?
I understand that if I work with a non-profit debt management firm, they will not charge me to participate in their debt management program. Is that correct?
Can everyone participate in a debt management program?
How much will the debt management firm charge me to prepare a thorough Budget Analysis?
What does the debt management firm do with my money during the time they have it before they pay it to my creditors?
Does Michigan only license debt management firms that are physically located within the State of Michigan?
How do I check on a debt management firm to see if it is licensed in Michigan?
I have never heard of debt management. Do these firms advertise under another heading or only as debt managers?
Will this firm pay my creditors by loaning me money?
 
 
Question What is Debt Management?
Answer

The planning and management of the financial affairs of a debtor and the receipt of money from the debtor for distribution to creditors in payment or partial payment of the debtor's obligation.

   
Question What is a Debt Manager?
Answer

The individual who engages in the business of debt management.

   
Question How does an individual become registered as a Debt Manager in Michigan?
Answer

An individual desiring to engage in debt management in Michigan must fill out a debt management application, pass the required competency exam, and obtain the approval of the Office of Financial and Insurance Regulation. Application forms can be found at http://www.michigan.gov/cis/1,1607,7-154-10555_13044_13209---,00.html.

   
Question Can I file a complaint against a Debt Manager? How?
Answer

You can file a complaint against a debt manager by contacting the Office of Financial and Insurance Regulation at (877) 999-6442 or by sending a letter to the Office of Financial and Insurance Regulation at 611 West Ottawa, Lansing, Michigan 48933-1070, or filing a complaint form, downloaded from http://www.michigan.gov/cis/1,1607,7-154-10555_12902_12907---,00.html.

   
Question How many clients must a person counsel before being required to be registered?
Answer

A person must be licensed prior to engaging in any business of debt management.

   
Question My creditors are beginning to call my house and my job demanding money. Whom can I call for help?
Answer

You could contact a firm licensed under the Michigan Debt Management Act which would prepare a Budget Analysis Form to determine your income, obligations and what you can reasonably pay your creditors. They would contact your creditors to attempt to reduce the interest rate and your payments.

   
Question Do all debt management firms charge a fee for their services?
Answer

No, however, the Michigan Debt Management Act allows a licensed firm to charge a fee of up to 15% of the amount of the debt to be liquidated during the express term of the contract.

   
Question I understand that if I work with a non-profit debt management firm, they will not charge me to participate in their debt management program. Is that correct?
Answer

Not always. Some non-profit debt management firms charge a fee of up to 15%.

   
Question Can everyone participate in a debt management program?
Answer

No. A licensed debt management firm shall not accept an account unless a written and thorough budget analysis indicates that the debtor can reasonable meet the requirements required by the budget analysis. If they determine that you cannot make reasonable payments to your creditors, they will not accept you as a client.

   
Question How much will the debt management firm charge me to prepare a thorough Budget Analysis?
Answer

The Michigan Debt Management Act prohibits a licensed firm from charging you for preparing a budget analysis.

   
Question What does the debt management firm do with my money during the time they have it before they pay it to my creditors?
Answer

The licensed debt management firm is required to hold their client's money in a separate account maintained for the benefit of the licensee's Michigan clients at a financial institution whose deposits are insured by an agency of the United States government.

   
Question Does Michigan only license debt management firms that are physically located within the State of Michigan?
Answer

No. Any firm conducting debt management activities with Michigan residents must be licensed pursuant to the Michigan Debt Management Act, prior to conducting activities with Michigan residents.

   
Question How do I check on a debt management firm to see if it is licensed in Michigan?
Answer

The Office of Financial and Insurance Regulation licenses the Debt Management Firms. You may call our office at (877) 999-6442 to be certain the firm is licensed or check on our website at www.michigan.gov/ofir.

   
Question I have never heard of debt management. Do these firms advertise under another heading or only as debt managers?
Answer

Debt management firm are also called Credit Counselors and often refer to their firm and advertise in the yellow pages of the telephone director as credit counseling firms.

   
Question Will this firm pay my creditors by loaning me money?
Answer

No. But they will work with your creditors in an attempt to stop harassing telephone calls, lower your interest rates, lower your monthly payments, and perhaps stop late fees and over limit fees.

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Related Content
 •  Contact Us
 •  Debt Management Firm List PDF icon
 •  Debt Management Rules
 •  Release No. 2000-1-DM PDF icon
 •  Release No. 95-1-DM PDF icon
 •  Debt Management Examination Content Outline PDF icon
 •  Debt Management Act

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