Overview
Collecting and Distributing Child Support Payments
Electronic Disbursement
Customer Service
Frequently Asked Questions (FAQs)
Overview
Federal law mandates that each state create a centralized state disbursement
unit to collect and distribute child support payments (42 USC 654b). Michigan
law (MCL 400.236) was enacted to provide authority for the Michigan State Disbursement
Unit (MiSDU) to fulfill this federal requirement.
The MiSDU provides the single physical location where all support payments
are received and disbursed in Michigan. The MiSDU processes over $1.6 billion
annually and distributes over 90% of the money received within 24 hours. The
rest is held as required by law or to identify the recipient's address.
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Collecting and Distributing Child Support
Payments
All support in Michigan is collected and distributed by the Michigan State
Disbursement Unit (MiSDU). The MiSDU receives support payments from employers
through Income Withholding Orders (IWN) or directly from individual payers.
Please go to the MiSDU payments page at https://www.misdu.com/Secure/Default.aspx?tabid=41
for information on how to make payments over the internet or with a credit card.
The MiSDU forwards payments
to recipients of support.
For additional information on receipt and disbursement of child support see
www.misdu.com.
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Electronic Disbursement (debit cards)
During 2006 the Office of Child Support will implement electronic
disbursement of child support that provides debit cards to all support recipients
who do not choose direct deposit to their personal bank account.
Support will be automatically deposited into the debit card account with immediate
access to funds. The debit card program will be statewide by January 2007.
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Customer Service
Customer Service is a priority for the MiSDU. The following is available:
- For the custodial party or the non-custodial parent, a
24 hour case information access line. This system connects to an Interactive
Voice Response System (IVR). The system allows inquiries to information on
a case through a pin access number or will direct an individual to the MiSDU
or local Friend of the Court, as needed. The SDU is available for referral
from the IVR from 7:30 a.m. to 6:00 p.m. on business days.
- A toll-free employer assistance line to help employers of all sizes communicate
with the MiSDU and take advantage of electronic payments.
- A toll-free Friend of the Court (FOC) assistance line to assist Friend of
the Court staff with questions for the MiSDU.
- An informational website: www.misdu.com.
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Frequently Asked Questions
For frequently asked question for the MiSDU please see the MiSDU
FAQ page.