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2008 Calendar Year

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Accident and Health
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums



Company


Complaints

2008 Written
Premiums
2008
Complaint
Ratio
AETNA LIFE INSURANCE COMPANY 54 $288,787,226 .19
AIG LIFE INSURANCE COMPANY 1 $7,665,462 .13
ALLIANCE HEALTH AND LIFE INSURANCE COMPANY 3 $119,430,572 .03
ALLSTATE LIFE INSURANCE COMPANY 1 $1,071,006 .93
AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA 2 $1,309,021 1.53
AMERICAN COMMUNITY MUTUAL INSURANCE COMPANY 29 $91,202,450 .32
AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 5 $144,515,033 .03
AMERICAN FIDELITY ASSURANCE COMPANY 1 $7,119,994 .14
AMERICAN GENERAL ASSURANCE COMPANY 5 $1,573,971 3.18
AMERICAN INCOME LIFE INSURANCE COMPANY 1 $2,492,667 .40
AMERICAN MEDICAL SECURITY LIFE INSURANCE COMPANY 4 $11,567,286 .35
AMERICAN NATIONAL LIFE INSURANCE OF TEXAS 2 $4,937,103 .41
AMERITAS LIFE INSURANCE CORP 1 $3,679,042 .27
AMEX ASSURANCE COMPANY 1 $2,296,042 .44
ASSURITY LIFE INSURANCE COMPANY 2 $25,877,085 .08
BANKERS LIFE AND CASUALTY COMPANY 22 $34,166,029 .64
BCS LIFE INSURANCE COMPANY 11 $174,306,591 .06
BLUE CROSS AND BLUE SHIELD OF MICHIGAN 755 $6,835,648,247 .11
BRAVO HEALTH INSURANCE COMPANY, INC. 1 $5,108,826 .20
CARDIF LIFE INSURANCE COMPANY 5 $2,233,210 2.24
CELTIC INSURANCE COMPANY 4 $2,404,341 1.66
COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 3 $19,507,174 .15
COMBINED INSURANCE COMPANY OF AMERICA 3 $20,305,808 .15
CONNECTICUT GENERAL LIFE INSURANCE COMPANY 18 $59,653,895 .30
CONSECO HEALTH INSURANCE COMPANY 3 $6,877,183 .44
CONSUMERS LIFE INSURANCE COMPANY 1 $7,930,365 .13
CONTINENTAL CASUALTY COMPANY 5 $24,075,920 .21
CONTINENTAL GENERAL INSURANCE COMPANY 2 $7,392,959 .27
CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE 1 $7,219,970 .14
COVENTRY HEALTH AND LIFE INSURANCE COMPANY 7 $22,866,537 .31
CUNA MUTUAL INSURANCE SOCIETY 3 $21,108,293 .14
DELTA DENTAL PLAN OF MICHIGAN, INC. 22 $482,881,443 .05
EASTERN LIFE AND HEALTH INSURANCE COMPANY 1 $1,118,202 .89
FEDERATED LIFE INSURANCE COMPANY 1 $1,012,234 .99
FEDERATED MUTUAL INSURANCE COMPANY 1 $16,114,786 .06
FIRST HEALTH LIFE & HEALTH INSURANCE COMPANY 6 $83,897,324 .07
GENWORTH LIFE INSURANCE COMPANY 12 $45,477,254 .26
GOLDEN RULE INSURANCE COMPANY 38 $53,756,799 .71
GUARANTEE TRUST LIFE INSURANCE COMPANY 3 $10,727,635 .28
GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE 5 $69,485,974 .07
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 6 $57,490,381 .10
HEALTH NET LIFE INSURANCE COMPANY 1 $7,356,651 .14
HEALTHPLUS INSURANCE COMPANY 1 $20,043,115 .05
HUMANA INSURANCE COMPANY 51 $491,658,349 .10
HUMANADENTAL INSURANCE COMPANY 1 $13,677,992 .07
IBA HEALTH AND LIFE ASSURANCE COMPANY 4 $6,571,326 .61
JOHN ALDEN LIFE INSURANCE COMPANY 8 $37,752,520 .21
JOHN HANCOCK LIFE INSURANCE COMPANY 5 $40,193,010 .12
LIBERTY LIFE ASSURANCE COMPANY OF BOSTON 3 $15,118,513 .20
LIBERTY UNION LIFE ASSURANCE COMPANY 6 $23,601,763 .25
LIFE INSURANCE COMPANY OF NORTH AMERICA 9 $32,390,686 .28
LINCOLN BENEFIT LIFE COMPANY 6 $3,094,275 1.94
LINCOLN HERITAGE LIFE INSURANCE COMPANY 1 $5,236,532 .19
LINCOLN NATIONAL LIFE INSURANCE COMPANY 3 $45,639,201 .07
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 1 $12,638,275 .08
MEGA LIFE AND HEALTH INSURANCE COMPANY, THE 9 $18,643,017 .48
MERS PREMIER HEALTH & WELFARE BENEFIT PROGRAM TRUST 2 $21,053,605 .09
METROPOLITAN LIFE INSURANCE COMPANY 30 $141,575,000 .21
MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE 2 $1,323,251 1.51
MIDWEST SECURITY LIFE INSURANCE COMPANY 11 $66,248,271 .17
MINNESOTA LIFE INSURANCE COMPANY 1 $6,610,422 .15
MONUMENTAL LIFE INSURANCE COMPANY 1 $10,194,094 .10
MUTUAL OF OMAHA INSURANCE COMPANY 2 $8,565,035 .23
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 4 $2,994,150 1.34
ORDER OF UNITED COMMERCIAL TRAVELERS OF AMERICA, THE 1 $1,658,970 .60
PACIFICARE LIFE AND HEALTH INSURANCE COMPANY 2 $2,353,472 .85
PAN-AMERICAN LIFE INSURANCE COMPANY 2 $2,230,012 .90
PAUL REVERE LIFE INSURANCE COMPANY, THE 1 $11,163,836 .09
PENN TREATY NETWORK AMERICA INSURANCE COMPANY 4 $4,504,093 .89
PENNSYLVANIA LIFE INSURANCE COMPANY 4 $61,279,539 .07
PRINCIPAL LIFE INSURANCE COMPANY 9 $118,986,035 .08
PRIORITY HEALTH INSURANCE COMPANY 4 $39,060,282 .10
PROFESSIONAL INSURANCE COMPANY 1 $4,197,564 .24
PROVIDENT LIFE AND ACCIDENT INSURANCE COMPANY 2 $40,197,687 .05
PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 2 $22,576,284 .09
PYRAMID LIFE INSURANCE COMPANY, THE 19 $21,434,286 .89
RIVERSOURCE LIFE INSURANCE COMPANY 3 $17,143,849 .17
ROYAL NEIGHBORS OF AMERICA 1 $4,428,187 .23
SENIOR HEALTH INSURANCE COMPANY OF PENNSYLVANIA 10 $6,206,826 1.61
STANDARD INSURANCE COMPANY 7 $20,495,319 .34
STANDARD LIFE AND ACCIDENT INSURANCE COMPANY 3 $4,993,316 .60
STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK 3 $5,337,659 .56
STONEBRIDGE LIFE INSURANCE COMPANY 1 $10,210,357 .10
SUN LIFE ASSURANCE COMPANY OF CANADA 1 $31,707,806 .03
TIME INSURANCE COMPANY 21 $51,753,835 .41
TRANSAMERICA LIFE INSURANCE COMPANY 3 $8,257,656 .36
TRUSTMARK LIFE INSURANCE COMPANY 4 $18,329,786 .22
UNICARE LIFE & HEALTH INSURANCE COMPANY 12 $67,320,240 .18
UNIFIED LIFE INSURANCE COMPANY 1 $1,219,434 .82
UNION SECURITY INSURANCE COMPANY 2 $26,560,310 .08
UNITED AMERICAN INSURANCE COMPANY 1 $20,428,678 .05
UNITED CONCORDIA INSURANCE COMPANY 1 $1,557,942 .64
UNITED OF OMAHA LIFE INSURANCE COMPANY 6 $22,196,718 .27
UNITED STATES FIRE INSURANCE COMPANY 1 $1,196,434 .84
UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK, THE 1 $8,442,305 .12
UNITED TEACHER ASSOCIATES INSURANCE COMPANY 2 $2,117,568 .94
UNITED WORLD LIFE INSURANCE COMPANY 2 $11,659,024 .17
UNITEDHEALTHCARE INSURANCE COMPANY 60 $344,551,499 .17
UNUM LIFE INSURANCE COMPANY OF AMERICA 6 $78,367,378 .08
US HEALTH AND LIFE INSURANCE COMPANY 13 $31,688,034 .41
WASHINGTON NATIONAL INSURANCE COMPANY 2 $2,289,801 .87
WELLCARE PRESCRIPTION INSURANCE, INC. 6 $20,149,754 .30
WESTERN AND SOUTHERN LIFE INSURANCE COMPANY, THE 2 $1,445,563 1.38
WORLD INSURANCE COMPANY 5 $7,419,150 .67

This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.

Related Content
 •  2012 Calendar Year
 •  2011 Calendar Year
 •  2010 Calendar Year
 •  2009 Calendar Year
 •  2007 Calendar Year
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