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2008 Calendar Year

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Automobile
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums



Company


Complaints

2008 Written
Premiums
2008
Complaint
Ratio
ACE AMERICAN INSURANCE COMPANY 1 $4,734,048 .21
AFFIRMATIVE INSURANCE COMPANY OF MICHIGAN 4 $16,292,082 .25
AIG PREMIER INSURANCE COMPANY 2 $2,841,975 .70
AIU INSURANCE COMPANY 5 $5,157,422 .97
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 7 $42,830,753 .16
ALLSTATE INDEMNITY COMPANY 1 $2,192,917 .46
ALLSTATE INSURANCE COMPANY 26 $137,148,302 .19
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 5 $210,696,988 .02
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 1 $1,419,990 .70
AMERICAN FAMILY HOME INSURANCE COMPANY 1 $1,093,972 .91
AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY 5 $3,765,636 1.33
AMERICAN INTERNATIONAL INSURANCE COMPANY 2 $15,176,716 .13
AMERICAN INTERNATIONAL SOUTH INSURANCE COMPANY 1 $1,742,778 .57
AMERICAN MODERN HOME INSURANCE COMPANY 1 $2,189,926 .46
AMERISURE INSURANCE COMPANY 1 $3,238,633 .31
AMICA MUTUAL INSURANCE COMPANY 3 $12,705,481 .24
AUTO CLUB GROUP INSURANCE COMPANY 53 $574,215,750 .09
AUTO CLUB INSURANCE ASSOCIATION 19 $134,267,464 .14
AUTO-OWNERS INSURANCE COMPANY 8 $185,825,533 .04
BALBOA INSURANCE COMPANY 1 $2,823,728 .35
BRISTOL WEST INSURANCE COMPANY 9 $14,142,643 .64
BRISTOL WEST PREFERRED INSURANCE COMPANY 13 $46,820,172 .28
CAROLINA CASUALTY INSURANCE COMPANY 1 $4,391,868 .23
CHEROKEE INSURANCE COMPANY 3 $33,229,859 .09
CINCINNATI INSURANCE COMPANY, THE 1 $25,845,482 .04
CITIZENS INSURANCE COMPANY OF AMERICA 48 $259,874,836 .18
CITIZENS INSURANCE COMPANY OF THE MIDWEST 10 $187,870,142 .05
CONTINENTAL CASUALTY COMPANY 1 $5,474,869 .18
DAIRYLAND INSURANCE COMPANY 3 $24,276,530 .12
EMCASCO INSURANCE COMPANY 1 $1,873,245 .53
ENCOMPASS PROPERTY AND CASUALTY COMPANY 1 $13,964,279 .07
ESURANCE INSURANCE COMPANY 5 $33,506,531 .15
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 34 $187,661,102 .18
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 2 $63,882,633 .03
FARMERS INSURANCE EXCHANGE 21 $122,879,769 .17
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 1 $8,954,444 .11
FRANKENMUTH MUTUAL INSURANCE COMPANY 10 $122,493,460 .08
GEICO INDEMNITY COMPANY 1 $25,148,747 .04
GRANGE INSURANCE COMPANY OF MICHIGAN 6 $63,855,539 .09
GREAT LAKES CASUALTY INSURANCE COMPANY 1 $7,271,213 .14
GREAT WEST CASUALTY COMPANY 1 $8,818,749 .11
HARLEYSVILLE LAKE STATES INSURANCE COMPANY 1 $10,774,280 .09
HARTFORD INSURANCE COMPANY OF THE MIDWEST 7 $23,187,989 .30
HASTINGS MUTUAL INSURANCE COMPANY 4 $47,121,812 .08
HOME-OWNERS INSURANCE COMPANY 34 $422,424,512 .08
INTEGON NATIONAL INSURANCE COMPANY 3 $13,295,679 .23
LIBERTY MUTUAL FIRE INSURANCE COMPANY 21 $101,272,656 .21
MEEMIC INSURANCE COMPANY 5 $139,531,630 .04
MEMBERSELECT INSURANCE COMPANY 14 $192,982,876 .07
MERASTAR INSURANCE COMPANY 1 $1,538,357 .65
MERCURY NATIONAL INSURANCE COMPANY 2 $2,553,103 .78
METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 3 $30,351,094 .10
MIC GENERAL INSURANCE CORPORATION 3 $66,023,225 .05
MICHIGAN INSURANCE COMPANY 4 $49,933,702 .08
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 1 $37,297,166 .03
NATIONAL CASUALTY COMPANY 1 $4,070,795 .25
NATIONAL GENERAL INSURANCE COMPANY 2 $13,454,607 .15
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 13 $55,590,160 .23
NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY 2 $1,347,005 1.48
NEW HAMPSHIRE INDEMNITY COMPANY, INC. 3 $5,867,519 .51
PIONEER STATE MUTUAL INSURANCE COMPANY 11 $81,202,068 .14
PROGRESSIVE MARATHON INSURANCE COMPANY 14 $146,623,903 .10
PROGRESSIVE MICHIGAN INSURANCE COMPANY 41 $368,897,333 .11
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 9 $38,968,847 .23
QBE INSURANCE CORPORATION 1 $5,351,816 .19
SAFECO INSURANCE COMPANY OF ILLINOIS 6 $33,156,541 .18
SECURA INSURANCE, A MUTUAL COMPANY 2 $11,648,149 .17
SELECTIVE INSURANCE COMPANY OF SOUTH CAROLINA 1 $6,618,102 .15
SENTRY SELECT INSURANCE COMPANY 2 $6,072,144 .33
STATE FARM FIRE AND CASUALTY COMPANY 1 $3,507,185 .29
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 104 $1,052,514,008 .10
TEACHERS INSURANCE COMPANY 2 $8,780,278 .23
TITAN INDEMNITY COMPANY 7 $37,305,076 .19
TITAN INSURANCE COMPANY 22 $47,261,611 .47
TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 1 $2,759,859 .36
UNITED SERVICES AUTOMOBILE ASSOCIATION 9 $54,836,520 .16
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 3 $20,443,879 .15
USAA CASUALTY INSURANCE COMPANY 1 $41,122,350 .02
WESTFIELD INSURANCE COMPANY 2 $20,108,338 .10
Related Content
 •  2012 Calendar Year
 •  2011 Calendar Year
 •  2010 Calendar Year
 •  2009 Calendar Year
 •  2007 Calendar Year
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