What other information should I know about a company?

Service on your policy is an important part of the contract of insurance you are purchasing. Service includes such things as properly crediting your account with your premiums, and the manner in which claims for losses that you might file are handled.

It is not likely, but possible, a dispute may arise between you and your insurance company over some aspect of the policy. Typically, this occurs as you negotiate the settlement of a claim you've filed. DIFS can help people who are having difficulties with their company. As we do so, we keep track of the number and types of complaints against a company. This information may help you decide whether to buy insurance from a particular company. Click here to display complaint ratio information, and remember this information is just one factor for your to consider in choosing a company.