Can ILOS be used to register or cancel a branch office?

  • Effective July 1, 2017, branch office registrations can be opened and closed using ILOS. Each branch office location does not receive a copy of the agency license, but may receive a registration certificate if requested during the registration process.
  • Modifications to branch registrations can only be made to the phone, email, and website contact information. If a branch location address has changed, the agency will need to submit a request to close that particular branch location and a separate request will need to be made to open the new branch location.
  • The Branch Office Registration web page provides additional information regarding branch office locations.