DIFS - Contact the Department of Insurance and Financial Services

Contact the Department of Insurance and Financial Services

Hours of Operation	Monday - Friday 8:00 AM - 5:00 PM (EST)
Phone Number	517-373-0220 or 877-999-6442 (Toll-Free)
Fax Number	517-335-4978
DIFS General Mailing Address	DIFS PO Box 30220 Lansing MI 48909-7720
Delivery / Street Address See note about USPS Overnight below	DIFS 611 W Ottawa St, 3rd Floor Lansing MI 48933-1070
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General Questions	ofir-info@michigan.gov
Auto, Home, Life and Other Insurance	ofir-ins-info@michigan.gov
Banks, Credit Unions and Consumer Lending Licenses	ofir-fin-info@michigan.gov
Freedom of Information Act (FOIA) Requests	ofirfoia@michigan.gov, mail to PO Box address above (Attn: DIFS-FOIA) or fax to 517-335-3157
Health Insurance	ofir-HICAP@michigan.gov
Insurance Licensing	ofir-licensing@michigan.gov
Website Issues	herzbergm@michigan.gov

Office Location

The Department of Insurance and Financial Services' main office is located on the third floor of the Ottawa Building in Lansing, Michigan.

Office Location Map Downtown Lansing parking map

NOTE ABOUT US POSTAL SERVICE (USPS) OVERNIGHT DELIVERY: USPS does not deliver to our street address. USPS overnight documents and packages are delivered to the State of Michigan mail center and forwarded to us. This may result in an extra day or more to reach our office. Other delivery services (like UPS, FedEx, etc.) typically deliver overnight packages directly to our office. Check with your delivery service for further information.