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Filing a Complaint
We encourage consumers to first attempt to resolve disputes directly with their financial service entity. If a resolution cannot be reached, our office can help try to resolve your dispute. If you would like our assistance, please complete and send us the complaint for for the type of financial service you are having difficulty with.

You will need the free Acrobat Reader version 7.0.9 or higher to view most OFIR forms. Some of our forms are "typewriter enabled" so you can fill them in on your computer. To use this feature, download the form to your computer using the "Save As" command. Follow the on-screen prompts.


Financial Institutions

• FIS 1010 Complaint Form and brochure "Guide to Filing a Complaint" PDF icon

• How to File A Bond Claim against a bond posted with OFIS by a mortgage broker, lender or servicer PDF icon

• Form FIS 0033 Proof of Claim Against a Bond PDF icon

Insurance

• Insurance Complaint Form and Guide to Resolving Problems PDF icon

• Insurance Complaint Form (download to use typewriter feature, requires Acrobat Reader v7.0.9 or higher) PDF icon

• Insurance Business-to-Business Complaint Guide PDF icon

• Complaint Ratios

• Complaint Statistics

• Medicaid Provider Clean Claim Report (FIS 0278) PDF icon

• Non-Medicaid Provider Clean Claim Report (FIS 0284) PDF icon

Health Insurance/HMO

• Health Insurance and HMO Grievance Procedure - Request for External Review Form (FIS 0018) PDF icon

• HMO Complaint Information

Securities

• How to File a Complaint PDF icon

• Securities Complaint Form (FIS 0500) PDF icon

• Debt Management Complaint Form (FIS 0590) PDF icon


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