The information below contains complaint
ratios for companies that wrote $1,000,000 or more in premiums
for the calendar year. Complaint ratios for companies that
wrote less than $1,000,000 in premiums for the calendar year are
not displayed. Complaint ratios which are based on less than
$1,000,000 in premium are highly variable and may not be adequate
measures of a company's performance.
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| Coverage
Type: Accident and Health
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums |
Company |
Complaints |
2002 Written
Premiums |
2002
Complaint
Ratio |
| AETNA
LIFE INSURANCE COMPANY |
58 |
$61,819,476 |
.94 |
| ALLIANCE
HEALTH AND LIFE INSURANCE COMPANY |
46 |
$50,145,153 |
.92 |
| ALLIANZ
LIFE INSURANCE COMPANY OF NORTH AMERICA |
1 |
$13,405,794 |
.07 |
| ALTA
HEALTH & LIFE INSURANCE COMPANY |
1 |
$193,914 |
N/A |
| AMERICAN
BANKERS INSURANCE COMPANY OF FLORIDA |
1 |
$12,895,435 |
.08 |
| AMERICAN
BANKERS LIFE ASSURANCE COMPANY OF FLORIDA |
3 |
$2,550,709 |
1.18 |
| AMERICAN
COMMUNITY MUTUAL INSURANCE COMPANY |
30 |
$104,445,950 |
.29 |
| AMERICAN
FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS |
11 |
$93,834,574 |
.12 |
| AMERICAN
GENERAL ASSURANCE COMPANY |
1 |
$5,084,842 |
.20 |
| AMERICAN
GENERAL INDEMNITY COMPANY |
1 |
$0 |
N/A |
| AMERICAN
HEALTH AND LIFE INSURANCE COMPANY |
1 |
$2,929,673 |
.34 |
| AMERICAN
HERITAGE LIFE INSURANCE COMPANY |
2 |
$2,172,796 |
.92 |
| AMERICAN
INCOME LIFE INSURANCE COMPANY |
1 |
$2,028,338 |
.49 |
| AMERICAN
NATIONAL INSURANCE COMPANY |
3 |
$724,399 |
N/A |
| AMERICAN
NATIONAL LIFE INSURANCE OF TEXAS |
4 |
$3,697,627 |
1.08 |
| AMERICAN
PHYSICIANS ASSURANCE CORPORATION |
1 |
$24,432,615 |
.04 |
AMERICAN
SPECIALTY HEALTH INSURANCE COMPANY
Company name changed |
1 |
$-971,918 |
N/A |
| AMERICAN
UNITED LIFE INSURANCE COMPANY |
3 |
$7,406,381 |
.41 |
| ASSURITY
LIFE INSURANCE COMPANY |
2 |
$21,910,500 |
.09 |
| AUTO
CLUB GROUP INSURANCE COMPANY |
1 |
$0 |
N/A |
| AUTO
CLUB LIFE INSURANCE COMPANY |
1 |
$1,903,558 |
.53 |
| BALTIMORE
LIFE INSURANCE COMPANY, THE |
1 |
$1,316,848 |
.76 |
| BANKERS
LIFE AND CASUALTY COMPANY |
10 |
$119,750,320 |
.08 |
| BCS
INSURANCE COMPANY |
1 |
$1,578,741 |
.63 |
| BCS
LIFE INSURANCE COMPANY |
9 |
$100,729,201 |
.09 |
| BLUE
CROSS AND BLUE SHIELD OF MICHIGAN |
998 |
$5,384,723,476 |
.19 |
| BROKERS
NATIONAL LIFE ASSURANCE COMPANY |
2 |
$2,452,496 |
.82 |
| CANADA
LIFE ASSURANCE COMPANY, THE |
1 |
$15,406,195 |
.06 |
| CELTIC
INSURANCE COMPANY |
10 |
$2,534,157 |
3.95 |
| CENTRAL
BENEFITS NATIONAL LIFE INSURANCE COMPANY |
2 |
$921,135 |
N/A |
| CIGNA
LIFE INSURANCE COMPANY |
1 |
$0 |
N/A |
| CNA
GROUP LIFE ASSURANCE COMPANY |
1 |
$391,474 |
N/A |
| COLONIAL
LIFE & ACCIDENT INSURANCE COMPANY |
5 |
$10,765,250 |
.46 |
| COMBINED
INSURANCE COMPANY OF AMERICA |
10 |
$19,605,793 |
.51 |
| CONNECTICUT
GENERAL LIFE INSURANCE COMPANY |
33 |
$43,151,864 |
.76 |
| CONSECO
HEALTH INSURANCE COMPANY |
13 |
$17,741,375 |
.73 |
| CONSECO
LIFE INSURANCE COMPANY |
2 |
$52,380 |
N/A |
| CONSECO
MEDICAL INSURANCE COMPANY |
8 |
$5,127,623 |
1.56 |
| CONSECO
SENIOR HEALTH INSURANCE COMPANY |
16 |
$8,196,127 |
1.95 |
| CONTINENTAL
ASSURANCE COMPANY, THE |
2 |
$1,908,427 |
1.05 |
| CONTINENTAL
CASUALTY COMPANY |
8 |
$51,671,128 |
.15 |
| CONTINENTAL
GENERAL INSURANCE COMPANY |
19 |
$13,186,924 |
1.44 |
| CUNA
MUTUAL INSURANCE SOCIETY |
2 |
$21,928,846 |
.09 |
| DELTA
DENTAL PLAN OF MICHIGAN, INC. |
14 |
$270,953,580 |
.05 |
| EQUITABLE
LIFE ASSURANCE SOCIETY OF THE UNITED STATES, THE |
1 |
$3,725,762 |
.27 |
| FEDERATED
LIFE INSURANCE COMPANY |
2 |
$728,265 |
N/A |
| FEDERATED
MUTUAL INSURANCE COMPANY |
2 |
$8,170,202 |
.24 |
| FORTIS
BENEFITS INSURANCE COMPANY |
3 |
$84,558,486 |
.04 |
| FORTIS
INSURANCE COMPANY |
49 |
$48,516,868 |
1.01 |
| FREEDOM
LIFE INSURANCE COMPANY OF AMERICA |
1 |
$745,010 |
N/A |
| GE
GROUP LIFE ASSURANCE COMPANY |
3 |
$8,076,276 |
.37 |
| GENERAL
ELECTRIC CAPITAL ASSURANCE COMPANY |
3 |
$30,990,574 |
.10 |
| GLOBE
LIFE AND ACCIDENT INSURANCE COMPANY |
1 |
$416,591 |
N/A |
| GOLDEN
RULE INSURANCE COMPANY |
42 |
$31,422,551 |
1.34 |
| GREAT-WEST
LIFE & ANNUITY INSURANCE COMPANY |
9 |
$11,415,705 |
.79 |
| GUARANTEE
TRUST LIFE INSURANCE COMPANY |
6 |
$15,288,483 |
.39 |
| GUARDIAN
LIFE INSURANCE COMPANY OF AMERICA, THE |
4 |
$44,048,525 |
.09 |
| HARTFORD
LIFE AND ACCIDENT INSURANCE COMPANY |
4 |
$34,150,864 |
.12 |
| HERITAGE
LIFE INSURANCE COMPANY |
3 |
$-23,776 |
N/A |
| HIGHMARK
LIFE INSURANCE COMPANY |
2 |
$5,577,012 |
.36 |
| HUMANA
INSURANCE COMPANY |
15 |
$57,374,856 |
.26 |
| IBA
HEALTH AND LIFE ASSURANCE COMPANY |
7 |
$45,059,717 |
.16 |
| IDS
LIFE INSURANCE COMPANY |
2 |
$18,841,273 |
.11 |
| JEFFERSON
PILOT FINANCIAL INSURANCE COMPANY |
9 |
$12,396,832 |
.73 |
| JOHN
ALDEN LIFE INSURANCE COMPANY |
9 |
$27,164,175 |
.33 |
| JOHN
HANCOCK LIFE INSURANCE COMPANY |
3 |
$22,266,484 |
.13 |
| KEMPER
CASUALTY INSURANCE COMPANY |
2 |
$0 |
N/A |
| KEMPER
EMPLOYERS INSURANCE COMPANY |
1 |
$0 |
N/A |
| LIBERTY
LIFE ASSURANCE COMPANY OF BOSTON |
1 |
$8,590,776 |
.12 |
| LIBERTY
UNION LIFE ASSURANCE COMPANY |
1 |
$21,926,693 |
.05 |
| LIFE
INSURANCE COMPANY OF NORTH AMERICA |
1 |
$11,449,786 |
.09 |
| LIFE
INVESTORS INSURANCE COMPANY OF AMERICA |
2 |
$9,007,168 |
.22 |
| MADISON
NATIONAL LIFE INSURANCE COMPANY, INC. |
2 |
$5,865,809 |
.34 |
| MEDICO
LIFE INSURANCE COMPANY |
7 |
$11,528,845 |
.61 |
| MEGA
LIFE AND HEALTH INSURANCE COMPANY, THE |
23 |
$22,923,923 |
1.00 |
| METROPOLITAN
LIFE INSURANCE COMPANY |
49 |
$81,874,484 |
.60 |
| MICHIGAN
DENTAL PLAN, INC. |
1 |
$4,419,996 |
.23 |
| MID-WEST
NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE |
2 |
$1,678,864 |
1.19 |
| MIDWEST
SECURITY LIFE INSURANCE COMPANY |
8 |
$30,322,601 |
.26 |
| MONUMENTAL
LIFE INSURANCE COMPANY |
2 |
$11,250,652 |
.18 |
| MUTUAL
OF OMAHA INSURANCE COMPANY |
2 |
$18,894,821 |
.11 |
| MUTUAL
PROTECTIVE INSURANCE COMPANY |
4 |
$6,275,421 |
.64 |
| NEW
ENGLAND LIFE INSURANCE COMPANY |
1 |
$525,428 |
N/A |
| NORTH
AMERICAN INSURANCE COMPANY |
2 |
$7,612,677 |
.26 |
| OHIO
NATIONAL LIFE INSURANCE COMPANY, THE |
1 |
$551,690 |
N/A |
| PACIFIC
LIFE & ANNUITY COMPANY |
3 |
$34,026,237 |
.09 |
| PAUL
REVERE LIFE INSURANCE COMPANY, THE |
5 |
$20,293,912 |
.25 |
| PENN
TREATY NETWORK AMERICA INSURANCE COMPANY |
23 |
$5,970,110 |
3.85 |
| PENNSYLVANIA
LIFE INSURANCE COMPANY |
1 |
$3,649,374 |
.27 |
| PIONEER
LIFE INSURANCE COMPANY |
9 |
$9,755,664 |
.92 |
| PRINCIPAL
LIFE INSURANCE COMPANY |
3 |
$45,343,434 |
.07 |
| PROFESSIONAL
INSURANCE COMPANY |
3 |
$2,389,730 |
1.26 |
| PROTECTIVE
LIFE INSURANCE COMPANY |
4 |
$14,297,652 |
.28 |
| PROVIDENT
LIFE AND ACCIDENT INSURANCE COMPANY |
6 |
$45,574,500 |
.13 |
| PRUDENTIAL
INSURANCE COMPANY OF AMERICA, THE |
3 |
$21,139,511 |
.14 |
| REASSURE
AMERICA LIFE INSURANCE COMPANY |
1 |
$2,926,196 |
.34 |
| RELIANCE
STANDARD LIFE INSURANCE COMPANY |
2 |
$2,723,888 |
.73 |
| STANDARD
INSURANCE COMPANY |
1 |
$9,311,238 |
.11 |
| STANDARD
LIFE AND ACCIDENT INSURANCE COMPANY |
2 |
$12,661,683 |
.16 |
| STATE
FARM GENERAL INSURANCE COMPANY |
1 |
$0 |
N/A |
| STATE
FARM MUTUAL AUTOMOBILE INSURANCE COMPANY |
2 |
$31,686,010 |
.06 |
| STONEBRIDGE
LIFE INSURANCE COMPANY |
1 |
$17,389,256 |
.06 |
| SUN
LIFE ASSURANCE COMPANY OF CANADA |
3 |
$26,262,725 |
.11 |
| TRUSTMARK
INSURANCE COMPANY |
2 |
$14,347,327 |
.14 |
| UNICARE
LIFE & HEALTH INSURANCE COMPANY |
11 |
$12,372,679 |
.89 |
| UNIFIED
LIFE INSURANCE COMPANY |
1 |
$5,484,209 |
.18 |
| UNION
FIDELITY LIFE INSURANCE COMPANY |
1 |
$1,749,848 |
.57 |
| UNITED
AMERICAN INSURANCE COMPANY |
3 |
$10,519,952 |
.29 |
| UNITED
HEALTHCARE INSURANCE COMPANY |
41 |
$97,950,450 |
.42 |
| UNITED
INSURANCE COMPANY OF AMERICA |
1 |
$476,933 |
N/A |
| UNITED
OF OMAHA LIFE INSURANCE COMPANY |
2 |
$4,719,568 |
.42 |
| UNITED
STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK, THE |
1 |
$8,188,892 |
.12 |
| UNITED
TEACHER ASSOCIATES INSURANCE COMPANY |
3 |
$3,276,034 |
.92 |
| UNITED
WISCONSIN INSURANCE COMPANY |
6 |
$6,326,307 |
.95 |
| UNITED
WISCONSIN LIFE INSURANCE COMPANY |
28 |
$69,511,538 |
.40 |
| UNIVERSAL
UNDERWRITERS LIFE INSURANCE COMPANY |
1 |
$1,996,056 |
.50 |
| UNUM
LIFE INSURANCE COMPANY OF AMERICA |
18 |
$78,639,902 |
.23 |
| US
HEALTH AND LIFE INSURANCE COMPANY |
13 |
$27,127,184 |
.48 |
| WESTERN
AND SOUTHERN LIFE INSURANCE COMPANY, THE |
1 |
$1,361,779 |
.73 |
| WOODMEN
ACCIDENT AND LIFE COMPANY |
1 |
$356,094 |
N/A |
| WORLD
INSURANCE COMPANY |
6 |
$1,891,453 |
3.17 |
This Information
is compiled by the Michigan Office of Financial and Insurance Services
for consumer information, trending and analysis purposes. The complaint
information is not to be used as endorsement for marketing or advertising
purpose.
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