The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.
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Coverage Type: Homeowners
Complain Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies with at least $1 Million in Premiums |
Company |
Complaints |
2002 Written
Premiums |
2002
Complaint
Ratio |
| AEGIS SECURITY INSURANCE COMPANY |
2 |
$1,046,344 |
1.91 |
| ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY |
6 |
$26,057,761 |
.23 |
| ALLSTATE INSURANCE COMPANY |
126 |
$172,399,642 |
.73 |
| AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA |
1 |
$4,559,134 |
.22 |
| AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY |
6 |
$3,342,486 |
1.80 |
| AMERICAN INSURANCE COMPANY, THE |
2 |
$1,679,646 |
1.19 |
| AMERICAN MODERN HOME INSURANCE COMPANY |
2 |
$2,399,035 |
.83 |
| AMERICAN SECURITY INSURANCE COMPANY |
1 |
$10,532,974 |
.09 |
| AMICA MUTUAL INSURANCE COMPANY |
1 |
$4,411,227 |
.23 |
| AUTO CLUB GROUP INSURANCE COMPANY |
54 |
$196,988,863 |
.27 |
| AUTO CLUB INSURANCE ASSOCIATION |
1 |
$0 |
N/A |
| AUTOMOBILE INSURANCE COMPANY OF HARTFORD, CONNECTICUT, THE |
3 |
$2,567,536 |
1.17 |
| AUTO-OWNERS INSURANCE COMPANY |
41 |
$67,788,749 |
.60 |
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| BADGER MUTUAL INSURANCE COMPANY |
3 |
$2,681,202 |
1.12 |
| CHUBB CUSTOM INSURANCE COMPANY |
6 |
$897,478 |
N/A |
| CINCINNATI INSURANCE COMPANY, THE |
3 |
$18,127,136 |
.17 |
| CITIZENS INSURANCE COMPANY OF AMERICA |
52 |
$179,244,766 |
.29 |
| CIVIC PROPERTY AND CASUALTY COMPANY |
11 |
$9,274,816 |
1.19 |
| CONTINENTAL INSURANCE COMPANY, THE |
2 |
$3,721 |
N/A |
| EMPLOYERS MUTUAL CASUALTY COMPANY |
7 |
$6,979,494 |
1.00 |
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN |
40 |
$66,303,197 |
.60 |
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN |
9 |
$35,294,210 |
.25 |
| FARMERS AND MERCHANTS MUTUAL FIRE INSURANCE COMPANY |
2 |
$3,603,671 |
.55 |
| FARMERS INSURANCE EXCHANGE |
1 |
$15,193 |
N/A |
| FARMERS MUTUAL FIRE INSURANCE COMPANY OF BRANCH COUNTY |
2 |
$664,220 |
N/A |
| FIRE INSURANCE EXCHANGE |
50 |
$46,058,558 |
1.09 |
| FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN |
4 |
$6,723,053 |
.59 |
| FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY |
2 |
$2,393,666 |
.84 |
| FOREMOST SIGNATURE INSURANCE COMPANY |
14 |
$14,040,214 |
1.00 |
| FRANKENMUTH MUTUAL INSURANCE COMPANY |
11 |
$44,161,702 |
.25 |
| FREMONT MUTUAL INSURANCE COMPANY |
10 |
$18,035,993 |
.55 |
| GLENS FALLS INSURANCE COMPANY, THE |
4 |
$7,933,587 |
.50 |
| GREAT AMERICAN ASSURANCE COMPANY |
1 |
$164,760 |
N/A |
| GREAT AMERICAN INSURANCE COMPANY |
1 |
$274,436 |
N/A |
| GREAT AMERICAN SPIRIT INSURANCE COMPANY |
1 |
$1,093,667 |
.91 |
| HAMILTON MUTUAL INSURANCE COMPANY OF CINCINNATI, OHIO (THE) |
1 |
$2,002,546 |
.50 |
| HARLEYSVILLE LAKE STATES INSURANCE COMPANY |
3 |
$5,870,778 |
.51 |
| HARTFORD INSURANCE COMPANY OF THE MIDWEST |
14 |
$11,430,850 |
1.22 |
| HARTFORD UNDERWRITERS INSURANCE COMPANY |
4 |
$937,120 |
N/A |
| HASTINGS MUTUAL INSURANCE COMPANY |
22 |
$45,313,348 |
.49 |
| HOME-OWNERS INSURANCE COMPANY |
12 |
$202,790,771 |
.06 |
| HOMESITE INSURANCE COMPANY OF THE MIDWEST |
6 |
$12,644,885 |
.47 |
| HORACE MANN INSURANCE COMPANY |
5 |
$5,533,544 |
.90 |
| JEFFERSON INSURANCE COMPANY |
1 |
$82,880 |
N/A |
| LIBERTY MUTUAL FIRE INSURANCE COMPANY |
12 |
$16,589,202 |
.72 |
| LUMBERMENS MUTUAL CASUALTY COMPANY |
1 |
$3,531 |
N/A |
| MEEMIC INSURANCE COMPANY |
7 |
$26,599,564 |
.26 |
| METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY |
11 |
$10,453,860 |
1.05 |
| MICHIGAN BASIC PROPERTY INS ASSOCIATION |
52 |
$72,727,438 |
.71 |
| MICHIGAN MILLERS MUTUAL INSURANCE COMPANY |
8 |
$17,891,198 |
.45 |
| MID-CENTURY INSURANCE COMPANY |
1 |
$7,302 |
N/A |
| NATIONWIDE INSURANCE COMPANY OF AMERICA |
4 |
$-133,235 |
N/A |
| NATIONWIDE MUTUAL FIRE INSURANCE COMPANY |
15 |
$26,407,169 |
.57 |
| NATIONWIDE MUTUAL INSURANCE COMPANY |
1 |
$15,231 |
N/A |
| NEIGHBORHOOD SPIRIT PROPERTY AND CASUALTY COMPANY |
1 |
$453,369 |
N/A |
| NORTHERN MUTUAL INSURANCE COMPANY |
1 |
$5,419,785 |
.18 |
| NORTHLAND INSURANCE COMPANY |
1 |
$242,288 |
N/A |
| PARTNERS MUTUAL INSURANCE COMPANY |
1 |
$1,261,789 |
.79 |
| PIONEER STATE MUTUAL INSURANCE COMPANY |
10 |
$45,192,104 |
.22 |
| PROGRESSIVE MICHIGAN INSURANCE COMPANY |
2 |
$2,570,712 |
.78 |
| PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE |
1 |
$0 |
N/A |
| PRUDENTIAL PROPERTY AND CASUALTY INSURANCE COMPANY |
5 |
$11,533,017 |
.43 |
| SAFECO INSURANCE COMPANY OF AMERICA |
9 |
$26,626,654 |
.34 |
| SCOTTSDALE INSURANCE COMPANY |
1 |
$1,094,442 |
.91 |
| SECURA INSURANCE, A MUTUAL COMPANY |
4 |
$16,516,535 |
.24 |
| SOUTHERN MICHIGAN INSURANCE COMPANY |
2 |
$108,157 |
N/A |
| STATE FARM FIRE AND CASUALTY COMPANY |
46 |
$319,829,263 |
.14 |
| STATE FARM GENERAL INSURANCE COMPANY |
7 |
$-12,517 |
N/A |
| TRAVELERS INDEMNITY COMPANY, THE |
2 |
$7,999,538 |
.25 |
| UNITED CASUALTY INSURANCE COMPANY OF AMERICA |
2 |
$1,320,376 |
1.51 |
| USAA CASUALTY INSURANCE COMPANY |
1 |
$5,844,920 |
.17 |
| VALLEY FORGE INSURANCE COMPANY |
1 |
$11,441 |
N/A |
| WEST AMERICAN INSURANCE COMPANY |
3 |
$2,835,253 |
1.06 |
| WESTFIELD INSURANCE COMPANY |
3 |
$11,865,558 |
.25 |
| WOLVERINE MUTUAL INSURANCE COMPANY |
6 |
$8,260,007 |
.73 |
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This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.
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