| Mortgage Servicer |
Department and Phone Number |
| Aurora Loan Services |
Home Retention Dept.:
866-519-1456 |
| Avelo Mortgage, LLC |
Home Retention Dept.:
866-992-8356 |
| Bank of America |
Home Retention Dept.:
800-846-2222 |
| Carrington Mortgage Services |
Home Retention Dept.:
888-477-0193
option 2 |
Citi (Citimortgage,
Citiresidential,
CitiFinancial)
CitiFinancial/Citi Trust Bank
CitiMortgage Conv/FNMA
CitiMortgage/Gov't & Freddie Mac
CitiResidential Customer Care |
Loss Mitigation:
800-422-1498 |
| Countrywide Home Loans |
Customer Service:
800-669-6607 |
| EMC Mortgage Corporation |
Loss Mitigation:
888-577-4011 |
| First Horizon Home Loans |
Loss Mitigation-1st Mortgage:
800-707-9998
ext. 33805
Loss Mitigation-2nd Mortgage:
800-396-6184 |
| 5/3 Fifth Third Bank |
Loss Mitigation:
800-375-1745
option 3 |
| First Franklin Loan Services (Home Loan Services/NationPoint Loan Services) |
Loss Mitigation:
800-622-5035
ext. 24267 |
| GMAC ResCAp (GMAC Mortgage, Homecomings Financial, GMAC Bank) |
Loss Mitigation:
800-799-9250
option 5 ext. 8743285 |
HSBC North America
HSBC Consumer Lending
HSBC Mortgage Services
HSBC Mortgage Corporation |
Home Retention Dept.:
800-395-3489 |
| Huntington Mortgage Group |
Home Retention Dept.:
800-323-9865 |
| HomEq |
Home Retention Dept.:
877-867-7378 |
| Home Loan Services, Inc. (Servicer for First Franklin Loan Services, NationPoint Loan Services, and National City Bank) |
Loss Mitigation:
800-622-5035
ext. 24267 |
| IndyMac Bank |
Loss Mitigation:
877-736-5556 |
| JPMorgan Chase |
Loss Mitigation:
800-446-8939 |
| Litton Loan Servicing |
Loss Mitigation:
800-999-8501 |
National City Mortgage
National City Loan Services |
Loss Mitigation:
800-622-5035 |
NationPoint Loan Services
(Home Loan Services, Inc.) |
Loss Mitigation:
800-622-5035 |
| Nation Star Mortgage |
Loss Mitigation:
888-850-9398 |
| Ocwen Loan Servicing, LLC |
Loss Mitigation:
877-596-8580 |
| Option One Mortgage Corporation |
Loss Mitigation:
888-275-2648
ext. 41832 |
| Prodovis Mortgage, LLC |
Home Retention Dept.:
888-878-0522, option 5
Customer Care
888-878-0522, option 4 |
| Saxon Mortgage Services, Inc. |
Delinquent: 888-325-3502
Not Delinquent: 800-594-8422 |
| Select Portfolio Servicing |
Loss Mitigation:
888-349-8968 |
| SunTrust Mortgage, Inc. |
Loss Mitigation:
800-443-1032 |
| Washington Mutual Bank |
Loss Mitigation (prime):
888-926-8937
Loss Mitigation (subprime):
888-708-4696
option
2 |
| Wells Fargo Home Mortgage |
Loss Mitigation:
877-216-8448 |
| Wells Fargo Financial |
Loss Mitigation:
800-275-9254 |
| Wilshire Credit Corporation |
Loss Mitigation:
888-917-1050 |
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