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Deferred Presentment Service Transactions FAQs

1. GENERAL OPERATIONAL QUESTIONS
  What is the Deferred Presentment Service Transactions Act?
  Who is subject to the DPSTA?
  Who is NOT subject to the DPSTA?
  Can the Commissioner conduct an investigation or examination of a licensee?
  How long must a licensee or any person subject to the act maintain its financial records and other records that OFIR can examine or investigate?
  What is the minimum term of a deferred presentment transaction?
  How many deferred presentment transactions can a consumer have open with one licensee at any one time?
  How many deferred presentment transactions can a consumer have open at any one time?
  What is the maximum deferred presentment transaction amount?
  What is the service fee that a licensee may assess to a customer on a deferred presentment transaction?
  What is the verification fee that a licensee may assess to a customer on a deferred presentment transaction?
  Is a licensee required to pay the proceeds of a deferred presentment transaction to a consumer by check, by money order, or in cash, as requested by the consumer?
  Who is Veritec Solutions, LLC?
  Are all licensed deferred presentment providers required to enter all deferred presentment transactions into the Veritec database?
  How does a licensee handle a consumer complaint?
  Can a deferred presentment service transaction remain open in the State Database (Veritec) if all the customer owes is the $25.00 returned check charge?
  If a customer only owes the $25.00 returned check charge on a deferred presentment service transaction, can the customer pay the $25.00 returned check charge with the proceeds of a new deferred presentment service transaction?
  Can a licensee hold a customer's check beyond the maturity due date and contact the customer requesting cash to pay off the deferred presentment transaction?
  Can a licensee delay the autoclose of a deferred presentment transaction?
  If a customer enters into a transaction with an original term of 31 days, can the transaction be extended?
  Are licensees required to close a transaction when the check is deposited or ACH is submitted for payment?
  If the customer has not redeemed his/her check by paying cash to the licensee, should the customer’s check be deposited on the maturity date?
  If an extension is granted on a deferred presentment transaction, must the new maturity date be entered in the Veritec database?
  Can a licensee accept a post-dated check from a customer in connection with a deferred presentment transaction?
   
   
2. LICENSE APLLICATION PROCESS
  To conduct business under the DPSTA, what must the entity already engaged in the business or wanting to enter the business do?
  What information must an applicant for a DPSTA license provide to the Commissioner?
  What must the Applicant demonstrate to the Commissioner in applying for a license?
  What information may the Commissioner review in determining if an applicant has the financial responsibility, financial condition, business experience, character, and general fitness to reasonably warrant a belief that the applicant will conduct its business lawfully and fairly?
  Are application-investigation fees refundable?
  What criteria must an applicant satisfy to have the surety bond qualified?
  What is the financial statement/net worth requirement for an applicant for a license under the act?
  Can a licensee keep and maintain a net worth less than the $50,000 per location (maximum $250,000) during the licensing year?
  Can a person obtain a license without first obtaining training through Veritec, the State’s approved database vendor?
  When does a license expire?
  When must the renewal application be received by OFIR each year?
  Is a license transferable or assignable?
  How long does the Commissioner have to approve or deny a completed application?
  How will applicants and licensees know what amounts the fees will be?
  If the applicant or licensee does not have Internet access, what should it do?
   
   
3. REPAYMENT PLAN
  Are licensees required to inform customers about eligibility of a repayment plan?
  Are deferred presentment transactions that occurred prior to June 1, 2006 considered in determining eligibility of a repayment plan?
  Are licensees authorized to collect a fee when entering into an eligible repayment plan with a customer?
  A written repayment plan allows a customer to make 3 equal installment payments on their next 3 paydays. Some customers are paid every two weeks, which extends the repayment plan out 1 ½ months, while some customers are paid monthly (such as Social Security), which would extend the repayment plan out 3 months. Is a deferred presentment provider required to wait until the completion of the Repayment Plan term (such as 1 ½ to 3 months) before presenting the check or entering the check into the check-clearing process, if the customer that entered into the written repayment plan agreement defaults on any of the 3 equally scheduled payments by not making the payments when due as agreed, or can the deferred presentment provider present the check or enter the check into the check-clearing process after the customer defaults by not making a payment when due? (i.e. If the customer defaults on the first payment, must the deferred presentment provider wait until the end of the repayment plan to present the customer's check?)
  Is a customer required to come into a licensed branch location to enter into and sign the written repayment plan?
  At what point is the customer officially entering into a Written Repayment Plan - when they call or when they sign the Written Repayment Plan?
  If a customer, eligible for a repayment plan, does not request verbally or in writing to enter into a repayment plan prior to the deferred presentment transaction maturity due date, can the licensee present the customer's check into the check-clearing process on the maturity due date?
  If a customer's check is presented into the check-clearing process on the maturity due date, can a customer request and enter into a written repayment plan during the time period the customer's check is in the check clearing process?
  If a customer pays a transaction in full and the transaction is closed in the State Database, is a licensee required to void the paid transaction and refund the payment to the customer, if the customer requests a written repayment plan within 30 days of the transaction maturity date?
  Is the customer required to make the first payment under the repayment plan on the date when the plan is entered into?
  After a customer enters into a repayment plan, do they have to wait until they have had an additional 8 transactions before being eligible for another repayment plan?
  If an individual is in a repayment plan at one licensee are they also eligible to enter a repayment plan with another licensee?
  Is the customer required to present a new check(s) for a repayment plan?

 

1. GENERAL OPERATIONAL QUESTIONS
Question What is the Deferred Presentment Service Transactions Act?
Answer 2005 PA 244 creates a new act entitled the Deferred Presentment Service Transactions Act (DPSTA), to provide a regulatory framework for the deferment of the presentment (depositing) of checks by deferred presentment providers (Industry also calls these providers ‘payday lenders’).
   
Question Who is subject to the DPSTA?        
Answer Beginning June 1, 2006, all entities providing deferred presentment services must obtain the appropriate license from OFIR and comply with the provisions of the DPSTA.  A separate license is required for each location from which the business of providing deferred presentment service transactions is conducted.
   
Question Who is NOT subject to the DPSTA?
Answer The act does not apply to a state or nationally chartered bank or a state or federally chartered savings and loan association, savings bank, or credit union whose deposits or member accounts are insured by an agency of the United States government.
   
Question Can the Commissioner conduct an investigation or examination of a licensee?
Answer Yes.
   
Question How long must a licensee or any person subject to the act maintain its financial records and other records that OFIR can examine or investigate?
Answer For at least three years.
   
Question What is the minimum term of a deferred presentment transaction?
Answer Seven days.
   
Question How many deferred presentment transactions can a consumer have open with one licensee at any one time?
Answer One.
   
Question How many deferred presentment transactions can a consumer have open at any one time?
Answer Two.  A consumer may have a total of two transactions open at any one time, but not more than one transaction with the same licensee.
   
Question

What is the maximum deferred presentment transaction amount?

Answer $600.  A consumer can have two separate open transactions each in the amount of $600 or less.
   
Question

What is the service fee that a licensee may assess to a customer on a deferred presentment transaction?

Answer For a deferred transaction in the amount of $600, a service fee in the amount of $76 may be charged.  This is broken down into:
 
1.
15% for the first $100
 
2.
14% for the second $100
 
3.
13% for the third $100
 
4.
12% for the fourth $100
 
5.
11% for the fifth $100
 
6.
11% for the sixth $100
  For a $100 deferred presentment transaction the fee is calculated as $15.
  For a $250 deferred presentment transaction the fee is calculated as $15+$14+$6.50=$35.50.
  For a $600 deferred presentment transaction the fee is calculated as $15+$14+$13+$12+$11+$11=$76.
   
Question What is the verification fee that a licensee may assess to a customer on a deferred presentment transaction?
Answer $0.45
   
Question Is a licensee required to pay the proceeds of a deferred presentment transaction to a consumer by check, by money order, or in cash, as requested by the consumer?
Answer The act requires a licensee to pay the proceeds of a deferred presentment transaction to a consumer by check, by money order, or in cash, as requested by the consumer.
   
Question Who is Veritec Solutions, LLC?
Answer Veritec Solutions, LLC (“Veritec”) is the approved deferred presentment database provider authorized by the Commissioner to accept and maintain deferred presentment transactions.  Veritec maintains a customer care center, which may be contacted at 1-866-643-7701.
   
Question Are all licensed deferred presentment providers required to enter all deferred presentment transactions into the Veritec database?
Answer Yes.
   
Question How does a licensee handle a consumer complaint?
Answer The licensee must enter the complaint into the Veritec database.  The licensee must enter the nature of the violation, whether the licensee agrees or disagrees that a violation occurred, a detailed response to the complaint and if restitution was paid to the consumer.
   
Question Can a deferred presentment service transaction remain open in the State Database (Veritec) if all the customer owes is the $25.00 returned check charge?
Answer No.  The transaction is to be closed upon repayment of the underlying transaction debt.  A deferred presentment transaction is defined as closed when the licensee receives payment of the face amount of the check.
   
Question If a customer only owes the $25.00 returned check charge on a deferred presentment service transaction, can the customer pay the $25.00 returned check charge with the proceeds of a new deferred presentment service transaction?
Answer Yes.  The new deferred presentment transaction cannot exceed the normal transaction amount and charges required under the DPSTA
   
Question Can a licensee hold a customer's check beyond the maturity due date and contact the customer requesting cash to pay off the deferred presentment transaction?
Answer A customer is permitted to redeem a check by paying cash or its equivalent to the licensee before the maturity date.  After receiving such a payment, the licensee is obligated to return the check to the drawer.  However, if the customer does not redeem the check before the maturity date, the check must be presented for payment unless the licensee extends the deferred presentment service agreement under Section 35(1) of the Deferred Presentment Service Transactions Act.  However, both parties would have to agree to extend the deferred present service agreement.  In no circumstances can the agreement be extended beyond 31 days.
   
Question Can a licensee delay the autoclose of a deferred presentment transaction?
Answer

Yes.  A licensee may extend the maturity date in the Veritec database if there is an agreement to extend the deferred presentment service agreement.  Barring such an agreement, all checks would have to be presented on the maturity date.

   
Question If a customer enters into a transaction with an original term of 31 days, can the transaction be extended?
Answer No.  A check held under the DPSTA must be presented for payment within 31 days, unless the individual has entered into a repayment plan.
   
Question Are licensees required to close a transaction when the check is deposited or ACH is submitted for payment?
Answer  No.  Closed in connection with a deferred presentment service transaction is defined as “the check is deposited by the licensee and the licensee has evidence the person has satisfied the obligation”.  The transaction should remain open for 5 business days after the check is presented for payment unless the licensee has evidence the check has cleared.  If the transaction would be auto-closed by Veritec prior to this time period, a hold should be placed on the transaction.
   
Question If the customer has not redeemed his/her check by paying cash to the licensee, should the customer’s check be deposited on the maturity date?
Answer Yes.  Unless the customer has requested a repayment plan or the licensee and customer have agreed to an extension..
   
Question If an extension is granted on a deferred presentment transaction, must the new maturity date be entered in the Veritec database?
Answer Yes.  The licensee should follow the instructions given by Veritec for “extended transactions”.
   
Question Can a licensee accept a post-dated check from a customer in connection with a deferred presentment transaction?
Answer No.  The check must be dated as of the transaction date.  The check should not be post-dated to the maturity date.
   
   

 

2. LICENSE APLLICATION PROCESS
Question To conduct business under the DPSTA, what must the entity already engaged in the business or wanting to enter the business do?
Answer To conduct business under the DPSTA, the entity must be licensed under this act by June 1, 2006, or the entity must have submitted and had accepted by the Commissioner a deferred presentment license application prior to April 1, 2006.
   
Question What information must an applicant for a DPSTA license provide to the Commissioner?
Answer All of the following:
 
1.
A complete license application.
 
2.
Accompanying application pages for each additional location.
 
3.
The deferred presentment investigation/application fee for each location.
 
4.
The deferred presentment license fee for each location.
 
5.
$50,000 surety bond.
 
6.
Financial statement demonstrating minimum net worth of $50,000 per location (maximum of $250,000 per entity) determined in accordance with generally accepted accounting principles.
 
7.
Any other information the commissioner considers necessary under the DPSTA.
 
8.
For a complete list of information required in the application for a license, you should read the information requested on the application form.
 
Question What must the Applicant demonstrate to the Commissioner in applying for a license?
Answer The applicant must demonstrate that it has the financial responsibility, financial condition, business experience, character, and general fitness to reasonably warrant a belief that the applicant will conduct its business lawfully and fairly.
   
Question What information may the Commissioner review in determining if an applicant has the financial responsibility, financial condition, business experience, character, and general fitness to reasonably warrant a belief that the applicant will conduct its business lawfully and fairly?
Answer Any of the following:
 
1.
The relevant business records and the capital adequacy of the applicant.
 
2.
The competence, experience, integrity, and financial ability of any person who is a member, partner, executive officer, or a shareholder with 10% or more interest in the applicant.
 
3.
Any record regarding the applicant, or any person referred to in subparagraph (ii), of any criminal activity, fraud, or other act of personal dishonesty, any act, omission, or practice that constitutes a breach of a fiduciary duty, or any suspension, removal, or administrative action by any agency or department of the United States or any state.
 
Question Are application-investigation fees refundable?     
Answer No
   
Question What criteria must an applicant satisfy to have the surety bond qualified?
Answer The following criteria must be met:
 
1.
The surety bond must be issued by a bonding or insurance company authorized to do business in this state.
 
2.
The surety bond is in a principal amount of $50,000.
 
3.
The surety bond must be payable to the Commissioner for the benefit of any individuals who are Michigan residents and who are creditors or claimants of the applicant.
 
4.
If 1 person owns 20% or more of the ownership interest in 2 or more licensees, the group of licensees is only obligated to furnish 1(one) $50,000 surety bond.
   
Question

What is the financial statement/net worth requirement for an applicant for a license under the act?   

Answer All of the following:
  1. Section 12 of the DPSTA requires the applicant (not its officers, directors, shareholders) demonstrate a minimum net worth of $50,000 per location.
  2. The maximum net worth for any entity regardless of the number of locations is $250,000.
  3. The financial statement is required to be completed in accordance with Generally Accepted Accounting Principles (GAAP).
   
Question Can a licensee keep and maintain a net worth less than the $50,000 per location (maximum $250,000) during the licensing year?       
Answer A licensee that does not keep and maintain a net worth of at least $50,000 per location (maximum requirement $250,000) is in violation of the DPSTA.
   
Question Can a person obtain a license without first obtaining training through Veritec, the State’s approved database vendor?
Answer No.
   
Question When does a license expire?
Answer Annually on September 30.
   
Question

When must the renewal application be received by OFIR each year?

Answer The renewal application must be received annually by August 1.
   
Question Is a license transferable or assignable?
Answer No.
   
Question How long does the Commissioner have to approve or deny a completed application?
Answer The DPSTA requires the Commissioner to act on an application within 60 days after the filing of a properly completed application, or within a longer time period if agreed to by the commissioner and the applicant.  If the commissioner fails to act on an application within the 60 day or otherwise agreed upon period, the applicant may submit a written request to the commissioner demanding a hearing before the commissioner on the question of whether the commissioner should grant a license.
   
Question How will applicants and licensees know what amounts the fees will be?
Answer If the applicant or licensee has Internet access, then the applicant or licensee can check the OFIR web site.
   
Question If the applicant or licensee does not have Internet access, what should it do?    
Answer The applicant should call OFIR at 877-999-6442.

 

3. REPAYMENT PLAN
Question Are licensees required to inform customers about eligibility of a repayment plan?
Answer Yes, licensees are to notify customers that a repayment option is available if the customer is entering into his/her eighth deferred presentment service transaction within any 12-month period.
   
Question Are deferred presentment transactions that occurred prior to June 1, 2006 considered in determining eligibility of a repayment plan?
Answer No.
   
Question Are licensees authorized to collect a fee when entering into an eligible repayment plan with a customer?
Answer Yes, licensees are authorized to collect a fee of $15 from a customer for administration of the repayment plan.  Customers become eligible for a repayment plan for any transaction that occurs after entering into his/her eighth deferred presentment service transaction within any 12-month period.
   
Question A written repayment plan allows a customer to make 3 equal installment payments on their next 3 paydays. Some customers are paid every two weeks, which extends the repayment plan out 1 ½ months, while some customers are paid monthly (such as Social Security), which would extend the repayment plan out 3 months. Is a deferred presentment provider required to wait until the completion of the Repayment Plan term (such as 1 ½ to 3 months) before presenting the check or entering the check into the check-clearing process, if the customer that entered into the written repayment plan agreement defaults on any of the 3 equally scheduled payments by not making the payments when due as agreed, or can the deferred presentment provider present the check or enter the check into the check-clearing process after the customer defaults by not making a payment when due? (i.e. If the customer defaults on the first payment, must the deferred presentment provider wait until the end of the repayment plan to present the customer's check?)
Answer A written repayment plan is a separate contract from the initial deferred presentment transaction.  If the customer defaults on any periodic payment during the repayment agreement, the customer has defaulted on the repayment plan, which would permit the deferred presentment provider to deposit the check on the original deferred presentment transaction.
   
Question Is a customer required to come into a licensed branch location to enter into and sign the written repayment plan?
Answer Section 35(2), MCL 487.2155(2) provides for a "written repayment plan."  A request for a repayment plan can be either verbal or in writing, but the actual repayment plan agreement must be in writing, and would not be effective until signed by both parties
   
Question

At what point is the customer officially entering into a Written Repayment Plan - when they call or when they sign the Written Repayment Plan?

Answer Section 35(2), MCL 487.2155(2) provides for a "written repayment plan."  A request for a repayment plan can be either verbal or in writing, but the actual repayment plan agreement must be in writing, and would not be effective until signed by both parties.
   
Question If a customer, eligible for a repayment plan, does not request verbally or in writing to enter into a repayment plan prior to the deferred presentment transaction maturity due date, can the licensee present the customer's check into the check-clearing process on the maturity due date?
Answer Yes.  It would not be a violation of the act to present the customer's check into the check-clearing process on the maturity due date.
   
Question If a customer's check is presented into the check-clearing process on the maturity due date, can a customer request and enter into a written repayment plan during the time period the customer's check is in the check clearing process?
Answer After a check has been presented for payment, a licensee is not required to enter into a repayment plan on the deferred presentment transaction unless the check is dishonored.
   
Question If a customer pays a transaction in full and the transaction is closed in the State Database, is a licensee required to void the paid transaction and refund the payment to the customer, if the customer requests a written repayment plan within 30 days of the transaction maturity date? 
Answer No.  A customer would only be able to elect a repayment plan in a situation where he or she failed to redeem a check and the check is not honored.  If the customer presents payment on or before the maturity due date fulfilling his/her obligation to the licensee and the deferred presentment transaction, then the transaction cannot be reopened or a repayment plan entered into with the customer.
   
Question Is the customer required to make the first payment under the repayment plan on the date when the plan is entered into?
Answer No.  The drawer must repay the transaction in 3 equal installments with 1 installment due on each of the customer’s next 3 dates he/she receives regular wages from an employer or other regular source of income.  The first payment is not due until the customer’s first regular pay date after the repayment plan agreement is signed.
   
Question After a customer enters into a repayment plan, do they have to wait until they have had an additional 8 transactions before being eligible for another repayment plan?
Answer No.  Any individual who has had 8 transactions in the previous 12-month period is eligible for the repayment plan.
   
Question If an individual is in a repayment plan at one licensee are they also eligible to enter a repayment plan with another licensee?
Answer Yes.  An individual can enter into two repayment plans at the same time.
   
Question Is the customer required to present a new check(s) for a   repayment plan?
Answer No.  The licensee is required to keep the original check.  The customer is to pay the licensee the 3 equal installments on the dates designated on the repayment plan agreement.  At the end of the repayment plan the customer’s original check should be returned.
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