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Mortgage Loan Officer Notification and Disclosure FAQs

Can an individual use the title or designation “loan officer”, “loan originator”, “mortgage loan officer”, or “mortgage loan originator”?

Can a mortgage loan officer registrant use the word “registered”, “certified”, or any word in his or her title or designation?

What may be disclosed, provided, or made available to the public regarding loan officer registrants or loan officer registration applicants?
What shall not be disclosed, provided, or made available to the public regarding loan officer registrants or loan officer registration applicants?

What notification must a Loan officer registrant and a Licensee or Registrant submit to the Commissioner when added or terminating a Loan Officer registrant?

   
Question Can an individual use the title or designation “loan officer”, “loan originator”, “mortgage loan officer”, or “mortgage loan originator”?
Answer

An individual may not use the title or designation  “loan officer”, “loan originator”, “mortgage loan officer”, or “mortgage loan originator” beginning January 1, 2009 unless the individual is registered as a loan officer registrant.

Question

Can a mortgage loan officer registrant use the word “registered”, “certified”, or any word in his or her title or designation?

Answer

A mortgage loan officer registrant may not use the words “registered”, “certified”, or any other word of similar import in his or her title or designation unless approved by the Commissioner.

   
Question What may be disclosed, provided, or made available to the public regarding loan officer registrants or loan officer registration applicants?
Answer The name, business address, and business telephone numbers of the loan officer registrant or loan officer registration applicant.
   
Question What shall not be disclosed, provided, or made available to the public regarding loan officer registrants or loan officer registration applicants?
Answer Personal identifying information of the loan officer registrant or loan officer registration applicant.
   
Question What notification must a Loan officer registrant and a Licensee or Registrant submit to the Commissioner when added or terminating a Loan Officer registrant?
Answer A loan officer registrant is to provide written notification to the Commissioner within 10 (calendar) days after the following occurs:
  • Loan officer registrant relationship with a licensee or registrant is terminated.
  • Loan officer registrant begins a relationship with a new licensee or registrant.
  • Change in loan officer registrant home address.
  • Change in loan officer registrant personal telephone number.
  • Change in loan officer registrant personal electronic mail address.
Loan officer is convicted of or pleads guilty or no contest to:
  • A misdemeanor involving embezzlement, forgery, fraud, a financial transaction, or securities.
  • A felony
A licensee or registrant shall provide written notice to the Commissioner within 20 (calendar) days after:
  • Hiring or engaging an individual as a loan officer.
  • Terminating an individual as a loan officer.
   
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