| Petitioner: |
Respondent: |
| XXXXXXXXXXXXX |
Aetna Life Insurance Company |
Issued and entered November 20, 2002 by Frank M. Fitzgerald, Commissioner
ORDER
I
PROCEDURAL BACKGROUND
On October 16, 2002, Petitioner XXXXXXXXX, filed a request
for an external review with the Commissioner of Financial and Insurance
Services (Commissioner) under MCL 550.1901 et seq., the Patient’s Right
to Independent Review Act. The Commissioner’s staff assessed the material
submitted by the Petitioner and accepted the request.
A determination on medical issues was required. The Commissioner
assigned the case to Permedion, an independent review organization (IRO).
The Commissioner directed Permedion to obtain the opinion and recommendation
of a medical expert.
The IRO completed its review on November 7, 2002, and sent
it to the Office of Financial and Insurance Services (OFIS). A copy of
the report is attached.
II
FACTUAL BACKGROUND
Petitioner has a history of chronic lower back pain. In June of 2000,
he experienced severe lower back pain, radiating to his left medial inguinal
area. He sought care in the past from his family practitioner and a chiropractor.
His physician prescribed non-steroid anti-inflammatory medications.
In August 2000, he sought treatment from Dr. XXXXXXX. Dr. XXXXXXX recommended
active physical therapy consisting of a lumbar rehabilitation program.
The program began on September 26, 2000, ended on January 25, 2001, and
it focused on physical therapy treatments on the “MedX” lumbar and cervical
extension machines at the XXXXXXXXXXXXXXXXXX.
Aetna Life Insurance Company (Aetna) denied coverage for
the physical therapy treatments alleging they were considered “investigational”
for treatment of Petitioner’s condition.
III
ISSUE
Whether Aetna complied with the terms of its Certificate of Insurance
when it denied coverage for physical therapy treatments using the MedX
lumbar and cervical extension machines, claiming they were experimental
or investigational and not covered under the policy?
IV
ANALYSIS
Petitioner’s Argument
The Petitioner's application for external review did not contain any
specific arguments or issues of dispute. The case file contained only
the Respondent's materials and its adverse determinations. The adverse
determinations denied coverage alleging the physical therapy treatments
using the MedX lumbar and cervical extension machines were "experimental
or investigational" relating to the Petitioner's medical condition.
Since the Petitioner did not provide any information, the Commissioner
must presume he simply disputes the Aetna's allegation.
Aetna Life Insurance Company’s Argument
Aetna issued its revised final adverse determination on July 2, 2002.
It reviewed the documentation and concluded the use of the MedX lumbar
and cervical extension machines to be experimental or investigational
in the treatment of Petitioner’s back injury.
Aetna stated in its final adverse determination letter:
A charge for a service or supply is not covered to the extent that
it is determined by Aetna U.S. Healthcare to be experimental or investigational.
Aetna U.S. Healthcare does not cover the use of MedX lumbar/cervical
extension machine. Although there is limited evidence that when used
as a training device, the MedX system can help to increase the strength
of the lumbar as well as the cervical extensors, it has not been proven
that the MedX machines are more effective than standard exercise equipment
in functional strengthening or contribute more to patient management
than other currently available equipment and technology. Therefore,
the Plan will not cover this service.
Independent Review Organization (IRO) Recommendation
The expert physician who reviewed this case is in practice and board
certified in Physical Medicine and Rehabilitation. The expert reviewed
all documents and arguments presented and concluded the MedX lumbar/cervical
extension machines remain an investigational type of equipment. The expert
stated the MedX machine has not been proven (via peer-reviewed literature)
to be more effective than standard exercise equipment in functional strengthening.
The expert recommends that Aetna’s denial of coverage for physical therapy
using the MedX lumbar/cervical extension machines from September 26, 2000
through January 25, 2001 be upheld.
Commissioner’s Review
The Commissioner reviewed the documents and arguments presented by Aetna
and the IRO. Petitioner’s application for external review did not contain
any specific arguments or issues of dispute. In addition, the Petitioner
had the opportunity to submit additional documentation for review, but
no records were presented. As a result, the Commissioner must rely on
the analysis and conclusion of the IRO. The Commissioner therefore concurs
with the IRO’s assessment of this case that the physical therapy using
the MedX lumbar/cervical extension machines is “investigational” treatment.
V
ORDER
It is ORDERED that the final adverse determination of Aetna Life Insurance
Company is upheld. Aetna is not required to cover the physical therapy
using the MedX lumbar/cervical extension machines from September 26, 2000,
through January 25, 2001.
This is a final decision of an administrative agency. Under MCL 550.1915,
any person aggrieved by this Order may seek judicial review no later than
sixty days from the date of this Order in the Circuit Court for the county
where the covered person resides or in the Circuit Court of Ingham County.
A copy of the petition for judicial review should be sent to the Commissioner
of the Office of Financial and Insurance Services, Health Plans Division,
Post Office Box 30220, Lansing, MI 48909-7720. |