| Petitioner: |
Respondent: |
| XXXXXXXXXXXXX |
John Alden Life Insurance Company |
Issued and entered December 19th, 2002 by Frank M. Fitzgerald, Commissioner
ORDER
I
PROCEDURAL BACKGROUND
On March 20, 2002, XXXXXXXXX (Petitioner), filed a request for an external
review with the Commissioner of Financial and Insurance Services (Commissioner),
under the Patient’s Right to Independent Review Act (PRIRA), MCL 550.1901
et seq. After reviewing the material submitted, the Commissioner accepted
the request. The Commissioner initially believed the case only involved
analysis of contractual issues. However, after review of the documents
and arguments provided by the parties, the Commissioner determined this
case required analysis by an independent review organization (IRO). The
Commissioner assigned the case to Permedion, an IRO. The Commissioner
directed IRO to obtain the opinion and recommendation of a medical expert.
The IRO completed its review on April 23, 2002 and forwarded it to the
Office of Financial and Insurance Services (OFIS). XXXXXXXXXXXXXXXX
II
FACTUAL BACKGROUND
Petitioner had breast augmentation surgery in XXXXXXXX. In XXXXXXX,
she returned to her surgeon, complaining of pain and a lump in her right
breast. However, no treatment was provided. On XXXXXXXXXX Petitioner again
returned to her surgeon complaining of extreme tenderness in her left
breast. Again, no treatment was provided.
In XXXXX, Petitioner was still experiencing pain. This time she saw
her gynecologist who believed that the silicone bag in her left breast
was displaced. Later, during theXXXX of XXXX, Petitioner indicated that
she experienced a very forceful impact with the water while she slid down
a waterslide at a swimming pool. Petitioner claimed that this impact resulted
in a great deal of pain to her left breast. Afterward, Petitioner also
noted her left breast hardened. Following this incident, Petitioner consulted
with the surgeon who performed her breast surgery and he recommended that
she consider replacing her silicone implants with saline implants.
On XXXXXXXXXXX, Petitioner again saw her surgeon regarding continued
pain in and capsulation of her left breast. At that time, Petitioner’s
surgeon specifically determined that Petitioner’s left breast capsule
should be replaced. He further determined that both implants should be
redone due to displacement. He also determined that saline implants should
replace the silicone implants. Petitioner had surgery performed on her
breasts in XXXXXXXXXX. During this surgery it was determined the gel-filled
bag in her left breast had indeed ruptured.
On XXXXXXXXX, Petitioner underwent a series of lab tests due to a six-year
history of recurrent kidney and bladder infections, constant fatigue,
candidiases, hormone imbalance, dyspepsia, bowel dysbiosis, and hypothyroidism.
John Alden denied Petitioner coverage for the removal of her silicone
breast implants and the replacement with saline breast implants under
its policy provision which excludes “cosmetic treatment or surgery or
any complication therefrom.” John Alden also denied coverage for a majority
of the Petitioner’s XXXXXX lab tests under its policy provision, which
provides that only medically necessary services are covered.
III
ISSUES
1. Whether John Alden properly denied coverage for removal of Petitioner’s
silicone breast implants and replacement with saline breast implants.
2. Whether John Alden properly denied coverage of Petitioner’s lab tests
performed in XXXXXX.
IV
ANALYSIS
Petitioner’s Position
Petitioner claims she suffered an injury in XXXXXXXX while sliding down
a water slide and this injury caused displacement and/or rupture of her
silicone breast implants. Petitioner claims that her insurance policy
with John Alden covers treatment concerning her breast implants since
she sustained this injury while her policy was in force. Petitioner claims
John Alden should cover the lab work performed in XXXXXXXX since her doctor
ordered the tests as medically necessary in order to assist in diagnosing
the cause of the various symptoms she was then experiencing.
Petitioner argues that John Alden should pay the full amount of her
surgery and the cost of all her lab work except the hair analysis, which
she was advised in advance was not covered.
John Alden Life Insurance Company
On February 19, 2002, John Alden issued a final adverse determination
regarding Petitioner’s surgery. On December 11, 2001, John Alden issued
a final adverse determination regarding Petitioner’s lab tests.
John Alden claims it denied coverage of the surgery to remove Petitioner’s
breast implants and Petitioner’s XXXXXXXX laboratory tests based on a
contractual provision of its Certificate of Group Insurance. John Alden
also claims that the laboratory tests were done specifically to determine
the etiology of Petitioner’s health complaints, which were based on her
breast implants.
John Alden indicates that its Certificate of Group Insurance, provides
at pages 25 and 26:
Charges Not Covered
Covered Medical Charges do not include any changes:
…
16. For Cosmetic treatment or surgery, or any complication therefrom,
except for the following: (a) correction of damage caused by accidental
Injury sustained while insured under this plan if such treatment or
surgery is also performed while so Insured; or (b) in connection with
congenital defects, malformations or abnormalities present at birth.
John Alden claims that they did not deny the treatment as not being medically
necessary, but denied the treatment on the basis that it was specifically
excluded from coverage under the Certificate of Insurance.
Independent Review Organization (IRO) Recommendation
A physician board certified in Internal Medicine performed the IRO review.
The IRO review concluded that both the laboratory tests and the surgery
to remove and replace the breast implants were directly related. The IRO
review therefore concluded that both the surgery and laboratory tests
were not covered under the policy provision that specifically excludes
benefits for cosmetic procedures and complications from cosmetic procedures.
As a result, the IRO concluded that John Alden was not responsible to
pay for Petitioner’s surgery or laboratory work.
Commissioner’s Review
The Commissioner concurs with the IRO recommendation. It is clear from
the medical reports that the claims submitted by Petitioner are directly
related to a cosmetic procedure and complications resulting from this
cosmetic procedure. Petitioner’s coverage with John Alden specifically
excludes such claims. Therefore, John Alden is not required to pay for
the surgery or lab tests for which Petitioner seeks recovery in this case.
V
ORDER
It is ORDERED that the final adverse determination of John Alden Life
Insurance Company is upheld. John Alden is not required to approve coverage
for Petitioner’s claims related to the removal of her breast implants
or for the laboratory work Petitioner had performed between XXXXX and
XXXXXXXX.
This is a final decision of an administrative agency. Under MCL 550.1915
any person aggrieved by this Order may seek judicial review no later than
sixty (60) days from the date of this Order in the Circuit Court for the
county where the covered person resides or in the Circuit Court of Ingham
County. A copy of the petition for judicial review should be sent to the
Commissioner of the Office of Financial and Insurance Services, Health
Plans Division, Post Office Box 30220, Lansing, MI 48909-7720.
|