NOVEMBER 12, 2002 — The Michigan Liquor Control Commission announces that its Internet Liquor Ordering website is now open for business to all liquor licensees.  Liquor licensees must sign up to use the application.

“I applaud the Liquor Control Commission and Michigan Department of Information Technology staff for working extensively on this project throughout 2002 in order to bring this exciting new service to Michigan liquor retail licensees and better serve their customers,” said Noelle Clark, director of the Michigan Department of Consumer & Industry Services, which oversees the Michigan Liquor Control Commission.

State of Michigan Liquor Internet Ordering offers ordering flexibility to liquor licensees and is the latest enhancement to the award-winning Michigan.gov web portal.  Those who wish can place one order for all their liquor for the week, and receive it on their next regularly scheduled delivery day.  The system will divide up the order by Authorized Distribution Agent (ADA) and show the person placing the order the delivery date for each ADA. Licensees can also choose to order the way that works best for them, such as placing separate orders closer to each ADA delivery day.

“This new website enables all liquor licensees to order their liquor at their convenience 24 hours a day on-line,” Jacque Passino, DIT Director said.  “One of the key features is that the system checks inventory availability for every item at each ADA. Our team implemented the newest technology available in order to provide this feature on the new ordering system to ensure that customers receive the latest information on product availability and delivery to better serve their inventory needs.”

Licensees placing an order via the website receive an email confirmation of the order, including transaction confirmation numbers, delivery dates, a listing of items ordered, and price.

Licensees who use the Internet ordering system can go back into the system throughout the day the order is placed and make updates to that order.  Items can be added, deleted or changed throughout the order day.

“The program was piloted with a small group of liquor licensees who agreed to be first to both test and use the system.  We’ve received very positive feedback from the test group, so we are opening the program up to all licensees to use,” said Dan Gustafson, LCC Chairman. “We expect a significant number of licensees will want to take advantage of this convenient new program. The Liquor Control Commission launched an Electronic Fund Transfer program in 1999 and it has been a huge success so we know our licensees are always willing to embrace the newest technology to save time and make the ordering process easier.” 

No payment information is required or taken by the Internet ordering system.  Licensees pay by EFT, check or cash at delivery time as usual.  This makes the system even faster and easier to use than other types of ordering.

The Michigan Liquor Control Commission Internet Ordering application is a cooperative effort between the State and its Authorized Distribution Agents.  The State system communicates with Authorized Distribution Agent information systems to obtain delivery dates and inventory availability information.  The Authorized Distribution Agents are partners with the Commission in making this convenient service available.

Licensees wishing to use this free service must first obtain a password and user ID.  The click here to access the Michigan Liquor Control Commission’s web page.  The website provides information for licensees on obtaining a password to start using the Commission’s Internet Ordering system.

Read more Michigan Department of Consumer & Industry Services press releases.