(Download the complete MCB Policy Manual as a Word document.)

I. INTRODUCTION
Purpose of Policy Manual
MCB Mission Statement
MCB Philosophy

II. GENERAL POLICIES
Legal Authority
Nondiscrimination
Affirmative Action
Preferred Mode of Communication
Case File Maintenance and Documentation
Confidentiality
Legal Assistance
Timely Services
Informed Client Choice
Staff Responsibilities
Conflict Resolution
Client Assistance Program
Data Collection
Community Resource Utilization
Rates of Payment
Equipment Purchase
Client Participation in Costs
Comparable Benefits
Serving Clients with Communicable Diseases

IV.  APPLICATION  

V. ASSESSMENT FOR DETERMINING ELIGIBILITY

VI. TRIAL WORK EXPERIENCE & EXTENDED EVALUATION

VII.  COMPREHENSIVE ASSESSMENT OF REHABILITATION NEEDS  

VIII. INDIVIDUAL PLAN FOR EMPLOYMENT
Joint Development
Content
Individual Plan for Employment for Supported Employment
Annual Reviews and Amendments

IX.  SCOPE OF SERVICES  

X. OUTCOMES
Competitive Rehabilitations
Homemaker Rehabilitations
Closures Based on Ineligibility
Closures Other Than Ineligibility
Extended Employment

XI. ORDER OF SELECTION
Introduction
Categories for the Order of Selection
Definitions
Implementation Determination
Implementation
Service Goals and Projected Outcomes

XII. PROGRAM-SPECIFIC INFORMATION
Business Enterprise Program
Independent Living Program
Youth Low Vision Program
MCB Training Center Policies

XIII. FINANCIAL SECTION
Fee Schedule
Third-Party Payment for Services
Travel and Related Expenses

XIV.  LISTS
MCB Offices and Service Delivery Areas
Centers for Independent Living
(Note:  For additional lists, see the Resources  page of the MCB website.)

XV.  FORMS

XVI.  ADMINISTRATIVE POLICIES
College Participation
Facility Grant Funding of Communication Resource Programs at Vocational Training and Higher Education Institutions
Gift Funds and Procedures
Serving People Who Are Employed
Staff Training--College Programs
Business Enterprise Program "In Need of Employment"
Operating Costs, Equipment, and Stock in Vending Stands
Moving Expense for Clients
Low Vision
Innovation and Expansion Grants
Purchase of Equipment

XVII.  PROCEDURES
Mini Adjustment Programs
Purchase of Hearing Aids
Communicable Diseases; Serving Clients with Communicable Diseases
Transferring VR Cases
Conflict Resolution
Case File Set-Up
Procedure Packet for Small Business/Self-Employment (SB/SE) Cases
Small Business Resource & Service Guide
MCB Training Center Guidelines