One of the goals of the Bureau of Commercial Services is to protect consumers through the licensing and regulation of certain professions, occupations, businesses and services.
While the Bureau does not have the authority to enforce the ethical standards of a profession, or to handle fee disputes, it does have the authority to investigate and to pursue disciplinary action against a license, registration or permit issued by the Bureau.
The Bureau, as a matter of policy, does not investigate complaints against a person or business practicing an occupation or profession without obtaining the required license. This is a criminal offense and is the primary responsibility of the local prosecuting authority, however, the Bureau does assist the prosecuting agency as requested.