• Protecting Consumers
One of the major goals of the Bureau of Commercial Services is to protect consumers through the licensing and regulation of over 400,000 licensees offering services in the following professions, occupations, businesses and services.

• Avoid A Complaint if Possible
Consumer caution may be the best way to avoid problem situations or disputes. As a consumer you should make sure that the person you are dealing with is licensed

• Contractual Considerations
For services where a contract is involved, request a contract and ensure the following:

• Documenting Your Complaint
To ensure a successful investigation process, you should collect copies of relevent documents such as:

• Filing A Complaint
Your complaint must be in writing and signed. Describe the factual basis for the allegation.

• Receipt of Complaint and Determination of Jurisdiction

• Investigation

• Compliance/Settlement Conference

• Mediation

• A Citizens Guide to Filing a Complaint 

• Statement of Complaint 

• Complaint Against a Builder 

• Disciplinary Action Reports