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FAQ
  Vehicle Services
  Can an employee drive a State vehicle out of state or out of the country?
  Who do I call in case of vehicle emergency?
  Where should I take my vehicle for service?
  What is the MAP Guide or MAP Passport?
  I think my vehicle is under a factory warranty, what should I do?
  I have been involved in an accident, what should I do?
  For what departments will VS install a two-way radio or cell phone equipment?
  How do I get a two-way radio or cell phone installed in my state vehicle?
  I have a radio in my current vehicle. What do I do to have it transferred to the new vehicle?
  How long will it take to install the radio in my vehicle?
  Where is the Vehicle Services radio installation area located?
  If I lose the keys to my vehicle what do I do?
  How long does it take to get a passenger car replaced?
  How long does it take to get a truck replaced?
  How do I order a vehicle?
  I need a replacement fuel card, what do I do?
  Can I use the WEX fuel card at state fuel pump locations?
  What is an alternatively fueled vehicle?
  I just picked up my brand new truck, what is the monthly flat fee?
  We turned in our vehicle three months ago and we're still being billed every month.
  How do I get a report out of VIOLA?
  I try to edit vehicle information and VIOLA gives me an error mesage that the record is being modified by someone else so I can't change it. I checked with the other person and they modified it last week but are not working on it now. What's going on?
  How do the permanent and monthly distributions work?
  We picked up our new vehicle several months ago and it's still not in VIOLA or on the Turnaround Usage Document.
  When can an employee take a State car home?
  When we see a State vehicle being abused or driven recklessly how do we make a complaint?
  When do we report taxable personal use of a VS provided vehicle through the Annual Lease Value Method (Special Valuation Reporting.)?
  When does the Special Valuation Reporting show in my paycheck?
  How is the personal use calculated?
  How do I get reimbursed for vehicle expenses paid out of my pocket?
  When filling out a DMB-47, what information do I need to have?
  What types of charges are NOT to be submitted on a DMB-47?
  If no state car is available (pool or otherwise), is an employee entitled to premium mileage?

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