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June 27, 2007

Complaint Reasons by Coverage Type for Frankenmuth Mutual Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 9 45% 0 0 4 2 0 3
Marketing & Sales 1 05% 0 0 1 0 0 0
Customer Service 4 20% 0 0 3 1 0 0
Underwriting 6 30% 0 0 4 2 0 0
Total: 20 0 0 12 5 0 3
Mailing Address Contact Person
ONE MUTUAL AVENUE JEFFREY S BOWDEN
FRANKENMUTH, MI 48787-0001 Toll Free Number: None
Standard Number: 989-652-6121 ext 2351
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