| www.michigan.gov (To Print use your browser's print function) |
June 27, 2007 | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Complaint Reasons by Coverage Type for Auto-owners Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 29 | 71% | 0 | 0 | 10 | 10 | 0 | 9 | ||||||||||||||
| Marketing & Sales | 3 | 07% | 0 | 0 | 0 | 0 | 0 | 3 | ||||||||||||||
| Customer Service | 4 | 10% | 0 | 0 | 2 | 1 | 0 | 1 | ||||||||||||||
| Underwriting | 5 | 12% | 0 | 0 | 2 | 0 | 0 | 3 | ||||||||||||||
| Total: | 41 | 0 | 0 | 14 | 11 | 0 | 16 | |||||||||||||||
| Mailing Address | Contact Person | |||||||||||||||||||||
| P.O. BOX 30660 | IAN R WARD | |||||||||||||||||||||
| LANSING, MI 48909-8160 | Toll Free Number: | None | ||||||||||||||||||||
| Standard Number: | 517-323-1200 | |||||||||||||||||||||
| Copyright © 2007 State of Michigan | ||||||||||||||||||||||