| www.michigan.gov (To Print use your browser's print function) |
June 27, 2007 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Blue Cross And Blue Shield Of Michigan | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Account/Loan Servicing | 1 | 00% | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Claim Handling | 510 | 49% | 510 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Marketing & Sales | 19 | 02% | 19 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Customer Service | 406 | 39% | 406 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Underwriting | 101 | 10% | 101 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Total: | 1,037 | 1,037 | 0 | 0 | 0 | 0 | 0 | |||||||||||||||
| Mailing Address | Contact Person | |||||||||||||||||||||
| 600 LAFAYETTE EAST | KENNETH A BLUHM | |||||||||||||||||||||
| MC 0801 | Toll Free Number: | None | ||||||||||||||||||||
| DETROIT, MI 48226 | Standard Number: | 313-225-9095 | ||||||||||||||||||||
| Copyright © 2007 State of Michigan | ||||||||||||||||||||||