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June 27, 2007

Complaint Reasons by Coverage Type for American Family Life Assurance Company Of Columbus
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 12 60% 11 0 1 0 0 0
Marketing & Sales 1 05% 1 0 0 0 0 0
Customer Service 5 25% 5 0 0 0 0 0
Underwriting 2 10% 2 0 0 0 0 0
Total: 20 19 0 1 0 0 0
Mailing Address Contact Person
AFLAC WORLDWIDE HEADQUARTERS GARY S WARLOP
1932 WYNNTON ROAD Toll Free Number: None
COLUMBUS, GA 31999 Standard Number: 706-660-7208
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