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June 27, 2007

Complaint Reasons by Coverage Type for John Hancock Life Insurance Company (u.s.a.)
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 1 17% 0 1 0 0 0 0
Marketing & Sales 2 33% 0 2 0 0 0 0
Customer Service 3 50% 0 0 0 0 3 0
Total: 6 0 3 0 0 3 0
Mailing Address Contact Person
P.O. BOX 111 JOHN MOCCIA
BOSTON, MA 02117-0711 Toll Free Number: None
Standard Number: 617-663-3163
Copyright © 2007 State of Michigan