| www.michigan.gov (To Print use your browser's print function) |
June 27, 2007 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Metropolitan Life Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 31 | 61% | 19 | 1 | 0 | 0 | 10 | 1 | ||||||||||||||
| Marketing & Sales | 2 | 04% | 0 | 0 | 0 | 0 | 2 | 0 | ||||||||||||||
| Customer Service | 15 | 29% | 5 | 1 | 0 | 0 | 9 | 0 | ||||||||||||||
| Underwriting | 3 | 06% | 1 | 0 | 0 | 0 | 2 | 0 | ||||||||||||||
| Total: | 51 | 25 | 2 | 0 | 0 | 23 | 1 | |||||||||||||||
| Mailing Address | Contact Person | |||||||||||||||||||||
| 18210 Crane Nest Drive | JOSEPH MASSIMO | |||||||||||||||||||||
| TAMPA, FL 33647 | Toll Free Number: | None | ||||||||||||||||||||
| Standard Number: | 813-801-2100 | |||||||||||||||||||||
| Copyright © 2007 State of Michigan | ||||||||||||||||||||||