Complaint Reasons by Coverage Type for Auto-owners Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
82
63%
0
0
31
46
0
5
Marketing & Sales
9
07%
0
0
4
3
0
2
Policyholder Service
23
18%
0
0
12
8
0
3
Underwriting
17
13%
0
0
11
3
0
3
Total
131
0
0
58
60
0
13
Mailing Address
Contact Person
P.O. BOX 30660
LANSING, MI 48909-8160
EILEEN K FHANER
Toll Free Number: None
Standard Number: 517-323-1200