Environmental Assistance Program Customer Survey

Please provide feedback on the services the Environmental Assistance Program (EAP) recently provided you.

1. Why did you contact us?

2. Who from the EAP assisted you? (check all that apply)

Jennifer Acevedo   Karen Begley   Robin Box   Donna Davis   Dave Fiedler   Christine Grossman   Karen Gutting   Steve Holmi   Pam Howd   Amy Kohlhepp   Jim Ostrowski   Anita Singh   John Skubinna   Unsure   Other:

3. Did our staff respond in a timely manner?

Yes   No (explain):

4. How would you describe the professionalism and courteousness of our staff?

5. Did our staff answer your questions appropriately?

Yes   No (explain):

6. What change(s) occurred as a result of our staff assistance? (check all that apply)

Learned more about the permit process   Complaint was filed   Reduction in air emissions/wastewater discharges/waste   Increased knowledge of DEQ regulations   Increased knowledge of non-DEQ regulations   Increased knowledge of DEQ Incentive/Recognition Programs   Other:

7. Do you have specific suggestions on how we can improve our services?

8. Would you recommend our services to others?

Yes   No (explain):

OPTIONAL

Name, phone, email