| www.michigan.gov (To Print use your browser's print function) |
May 21, 2008 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Home-owners Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 42 | 70% | 0 | 0 | 14 | 25 | 0 | 3 | ||||||||||||||
| Marketing & Sales | 4 | 07% | 0 | 0 | 2 | 2 | 0 | 0 | ||||||||||||||
| Customer Service | 7 | 12% | 0 | 0 | 4 | 1 | 0 | 2 | ||||||||||||||
| Underwriting | 7 | 12% | 0 | 0 | 5 | 2 | 0 | 0 | ||||||||||||||
| Total: | 60 | 0 | 0 | 25 | 30 | 0 | 5 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| PO Box 30660 | Toll Free Number: | None | ||||||||||||||||||||
| Lansing, MI 48909-8160 | Standard Number: | 517-323-1200 | ||||||||||||||||||||
| Copyright © 2008 State of Michigan | ||||||||||||||||||||||