| www.michigan.gov (To Print use your browser's print function) |
May 21, 2008 | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Complaint Reasons by Coverage Type for Citizens Insurance Company Of America | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 67 | 75% | 0 | 0 | 51 | 15 | 0 | 1 | ||||||||||||||
| Marketing & Sales | 4 | 04% | 0 | 0 | 3 | 1 | 0 | 0 | ||||||||||||||
| Customer Service | 7 | 08% | 0 | 0 | 4 | 2 | 0 | 1 | ||||||||||||||
| Underwriting | 11 | 12% | 0 | 0 | 1 | 7 | 0 | 3 | ||||||||||||||
| Total: | 89 | 0 | 0 | 59 | 25 | 0 | 5 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| Gr-310 | Toll Free Number: | None | ||||||||||||||||||||
| 645 W Grand River Ave | Standard Number: | 508-853-7200 ext 4476 | ||||||||||||||||||||
| Howell, MI 48843-2184 | ||||||||||||||||||||||
| Copyright © 2008 State of Michigan | ||||||||||||||||||||||