www.michigan.gov (To Print use your browser's print function)														May 21, 2008
Complaint Reasons by Coverage Type for Blue Cross And Blue Shield Of Michigan
Please note that a single complaint may have up to 3 complaint reasons
								Coverage Type
Reason					Complaint Reasons	Percent		Accident  & Health		Annuity		Auto		Home		Life		Other
Claim Handling					558	50%		558		0		0		0		0		0
Marketing & Sales					11	01%		11		0		0		0		0		0
Customer Service					436	39%		436		0		0		0		0		0
Underwriting					103	09%		103		0		0		0		0		0
Total:					1,108			1,108		0		0		0		0		0
Mailing Address											Contact Phone Numbers
Mc 0801										Toll Free Number:				None
600 E Lafayette Blvd										Standard Number:				313-225-9095
Detroit, MI 48226-2998
Copyright © 2008 State of Michigan