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June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Hastings Mutual Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 7 | 64% | 0 | 0 | 4 | 2 | 0 | 1 | ||||||||||||||
| Marketing & Sales | 1 | 09% | 0 | 0 | 0 | 0 | 0 | 1 | ||||||||||||||
| Customer Service | 2 | 18% | 0 | 0 | 0 | 1 | 0 | 1 | ||||||||||||||
| Underwriting | 1 | 09% | 0 | 0 | 0 | 0 | 0 | 1 | ||||||||||||||
| Total: | 11 | 0 | 0 | 4 | 3 | 0 | 4 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 404 E Woodlawn Ave | Toll Free Number: | 800-442-8277 ext 1523 | ||||||||||||||||||||
| Hastings, MI 49058-1005 | Standard Number: | None | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||