www.michigan.gov (To Print use your browser's print function)														June 16, 2009
Complaint Reasons by Coverage Type for Auto-owners Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
								Coverage Type
Reason					Complaint Reasons	Percent		Accident  & Health		Annuity		Auto		Home		Life		Other
Claim Handling					14	52%		0		0		6		1		0		7
Marketing & Sales					3	11%		0		0		1		0		0		2
Customer Service					3	11%		0		0		2		0		0		1
Underwriting					7	26%		0		0		0		0		0		7
Total:					27			0		0		9		1		0		17
Mailing Address											Contact Phone Numbers
PO Box 30660										Toll Free Number:				None
Lansing, MI 48909-8160										Standard Number:				517-323-1200
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