www.michigan.gov (To Print use your browser's print function)														June 16, 2009
Complaint Reasons by Coverage Type for Auto Club Group Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
								Coverage Type
Reason					Complaint Reasons	Percent		Accident  & Health		Annuity		Auto		Home		Life		Other
Claim Handling					66	76%		0		0		43		22		0		1
Marketing & Sales					1	01%		0		0		1		0		0		0
Customer Service					12	14%		0		0		9		3		0		0
Underwriting					8	09%		0		0		6		2		0		0
Total:					87			0		0		59		27		0		1
Mailing Address											Contact Phone Numbers
One Auto Club Dr										Toll Free Number:				None
Dearborn, MI 48126-4229										Standard Number:				313-336-9002
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