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June 16, 2009

Complaint Reasons by Coverage Type for Farmers Insurance Exchange
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type 

Reason
Complaint
Reasons

Percent
Accident 
& Health
 
Annuity
 
Auto
 
Home
 
Life
 
Other
Claim Handling 18 49% 0 0 11 7 0 0
Marketing & Sales 6 16% 0 0 4 2 0 0
Other 1 03% 0 0 1 0 0 0
Customer Service 5 14% 0 0 2 3 0 0
Underwriting 7 19% 0 0 6 0 0 1
Total: 37 0 0 24 12 0 1
Mailing Address Contact Phone Numbers
Terminal Annex Toll Free Number: None
PO Box 2478 Standard Number: 323-932-3441
Los Angeles, CA 90051-0478
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