| www.michigan.gov (To Print use your browser's print function) |
June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for State Farm Mutual Automobile Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 92 | 82% | 0 | 0 | 90 | 2 | 0 | 0 | ||||||||||||||
| Marketing & Sales | 3 | 03% | 0 | 0 | 3 | 0 | 0 | 0 | ||||||||||||||
| Customer Service | 9 | 08% | 0 | 0 | 9 | 0 | 0 | 0 | ||||||||||||||
| Underwriting | 8 | 07% | 0 | 0 | 8 | 0 | 0 | 0 | ||||||||||||||
| Total: | 112 | 0 | 0 | 110 | 2 | 0 | 0 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 1 State Farm Plz | Toll Free Number: | None | ||||||||||||||||||||
| Bloomington, IL 61710-0001 | Standard Number: | 309-766-6714 | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||