www.michigan.gov (To Print use your browser's print function)														June 16, 2009
Complaint Reasons by Coverage Type for Home-owners Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
								Coverage Type
Reason					Complaint Reasons	Percent		Accident  & Health		Annuity		Auto		Home		Life		Other
Claim Handling					67	79%		0		0		24		37		0		6
Marketing & Sales					2	02%		0		0		1		0		0		1
Customer Service					9	11%		0		0		5		3		0		1
Underwriting					7	08%		0		0		5		2		0		0
Total:					85			0		0		35		42		0		8
Mailing Address											Contact Phone Numbers
PO Box 30660										Toll Free Number:				None
Lansing, MI 48909-8160										Standard Number:				517-323-1200
Copyright © 2009 State of Michigan