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June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Massachusetts Mutual Life Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 1 | 25% | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Marketing & Sales | 1 | 25% | 0 | 1 | 0 | 0 | 0 | 0 | ||||||||||||||
| Non-Compliance | 1 | 25% | 0 | 0 | 0 | 0 | 0 | 1 | ||||||||||||||
| Customer Service | 1 | 25% | 0 | 0 | 0 | 0 | 1 | 0 | ||||||||||||||
| Total: | 4 | 1 | 1 | 0 | 0 | 1 | 1 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 1295 State St | Toll Free Number: | None | ||||||||||||||||||||
| Springfield, MA 01111-0002 | Standard Number: | 413-788-8411 ext 2880 | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||