| www.michigan.gov (To Print use your browser's print function) |
June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Metropolitan Life Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Account/Loan Servicing | 1 | 02% | 0 | 0 | 0 | 0 | 1 | 0 | ||||||||||||||
| Claim Handling | 35 | 56% | 28 | 1 | 0 | 0 | 6 | 0 | ||||||||||||||
| Marketing & Sales | 6 | 10% | 0 | 1 | 0 | 0 | 5 | 0 | ||||||||||||||
| Customer Service | 19 | 30% | 2 | 0 | 0 | 0 | 17 | 0 | ||||||||||||||
| Underwriting | 2 | 03% | 1 | 0 | 0 | 0 | 1 | 0 | ||||||||||||||
| Total: | 63 | 31 | 2 | 0 | 0 | 30 | 0 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 200 Park Avenue | Toll Free Number: | None | ||||||||||||||||||||
| New York, NY 10166 | Standard Number: | 813-801-2100 | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||