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June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Monumental Life Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 2 | 13% | 1 | 0 | 0 | 0 | 1 | 0 | ||||||||||||||
| Marketing & Sales | 2 | 13% | 0 | 0 | 0 | 0 | 2 | 0 | ||||||||||||||
| Non-Compliance | 1 | 07% | 0 | 0 | 0 | 0 | 0 | 1 | ||||||||||||||
| Customer Service | 10 | 67% | 0 | 1 | 0 | 0 | 9 | 0 | ||||||||||||||
| Total: | 15 | 1 | 1 | 0 | 0 | 12 | 1 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 4333 Edgewood Rd NE | Toll Free Number: | None | ||||||||||||||||||||
| Cedar Rapids, IA 52499-0001 | Standard Number: | 319-398-8790 | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||