| www.michigan.gov (To Print use your browser's print function) |
June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Genworth Life Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 1 | 06% | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Marketing & Sales | 1 | 06% | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Non-Compliance | 1 | 06% | 0 | 0 | 0 | 0 | 0 | 1 | ||||||||||||||
| Customer Service | 12 | 75% | 11 | 1 | 0 | 0 | 0 | 0 | ||||||||||||||
| Underwriting | 1 | 06% | 1 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Total: | 16 | 14 | 1 | 0 | 0 | 0 | 1 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 6604 W Broad St | Toll Free Number: | None | ||||||||||||||||||||
| Richmond, VA 23230-1702 | Standard Number: | 804-662-2617 | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||