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Budget Billing Plan
Take the seasonal ups and downs out of your energy bills and pay the same amount each month. Contact your gas or electric company to enroll.

State Emergency Relief
Beginning November 1st, low-income households can get help paying heating or electric bills.

Michigan Energy Assistance Program
Call 2-1-1 or contact local agencies for assistance information.

Medical Emergency Protection
An energy bill that is subject to shut-off due to non-payment may be postponed up to 21 days because of a medical emergency. Additional extensions may also be available. Contact your gas or electric company for more information.


Consumer Tips
o Lifeline Program
o Earned Income Tax Credit
o Home Heating Help
o Home Heating Credit
o Supplemental Heating Sources
o Tips for Safe Use of a Portable Generator

Ollie the Owl

Winter heating bills can impact the household budget and members of the home must remain conscious of their energy usage. On this page you will find suggestions for saving energy, links to informational Consumer Tips, and a wide range of consumer resources.

Income eligible customers may quality for assistance through the Michigan Energy Assistance Program (MEAP). The goal of MEAP is to move customers to self-sufficiency. Therefore, customers no longer need a shut-off notice or Department of Health and Human Services (DHHS) denial to qualify for assistance. Seventy percent of MEAP funds must be expended during the crisis season but additional funding may be available after May 31st. If a customer's income is 150% below the poverty level and they are behind on their energy bill, they should apply for help to pay off the past-due balance beginning Oct.1st. Customers should contact their utility to see what programs are available in their area, and call 2-1-1 or click on to learn about local agencies that may help with enrollment.

All energy-related DHSS State Emergency Relief (SER) requests, except special cases involving health and safety concerns, must fall within the crisis season, November 1 through May 31 each year. Find help near you at or call 2-1-1.

Shut-Off Protection - Senior citizens, low-income customers, and military personnel may qualify for shut-off protection through various programs. Contact your utility company.

Be Proactive - Contact your utility company as soon as you know you will be unable to pay your bill on time. Do not wait for a shut-off notice.

Plan Ahead - Many utility companies have Budget Billing Plans that can spread out your peak winter heating bills, allowing for more affordable monthly bills during the heating season. Contact your utility company to find out if they offer Budget Billing.

Use Energy Wisely - Reducing energy is the best way to save!

  • Michigan Saves Home Energy Loan Program makes energy efficiency improvements easy, affordable and smart. More information is available at the energy efficiency link:

  • From the Department of Energy, view the Energy Savers booklet for tips on saving money and energy at home.

  • Every electric and natural gas Michigan utility offers energy efficiency programs for customers to reduce their energy bills. Visit the Energy Efficiency link at the Michigan Public Service Commission website:,4639,7-159-52495---,00.html

  • Many utility providers also have programs to help make your home more energy efficient, so your energy bills will be lower. Contact your gas or electric company to ask about these programs.

  • See the Federal Emergency Management Agency web page for great tips to prepare for winter:

  • Call 2-1-1 or click on for local energy efficiency agencies in your area.

Be Helpful - Share this information with family and friends! If you are able, help your neighbors and donate to organizations that provide energy assistance.

Call 2-1-1
Learn about agencies in your county that may help pay your heating bill.
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Energy Star Products
Install energy efficient lighting, appliances, etc.
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Coalition to Keep Michigan Warm
For more information about what is happening with federal and state funding for low-income energy assistance please visit the Coalition to Keep Michigan Warm.
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Supplemental Home Heating Sources - Life Saving Tips
Provides information on the safe operation of fireplaces and electric, gas, and kerosene space heaters.

Winter Protection Plan
Low-income customers and seniors can budget natural gas and electricity payments to avoid shut-off. Contact your gas or electric company to apply.

Weatherization Assistance
Low-income households can receive free caulking, weather stripping and insulation.

Military Assistance
Full-time active military duty customers, or their spouses, may receive utility shut-off protection. Families of Veterans and Active Duty Military Personnel may receive emergency financial assistance to pay electric, oil, gas and propane from the Michigan Veterans Trust Fund or Michigan Veterans Affairs Agency.

Deliverable Fuel Assistance
Low-income customers can receive assistance with buying fuel oil, wood, or propane depending on available funding. Call 2-1-1 for more information. Home | MPSC Home | LARA Home
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