ࡱ> @ J3bjbjFF ,,,'&<<<<<<<X4Ap :ĴĴĴt1$RYj&<տտտ&<<ĴĴտ^<Ĵ<Ĵտ <<!Ĵ  pT1 I;3:0A^m,!<<<<<!Et&&DIT_ET_INFRASTRUCTURE SERVICE REQUEST Michigan Department of Information Technology A. GENERAL INFORMATIONInformation to be provided in this section comes from the existing project documentation. Project Name FORMTEXT      Request Number FORMTEXT      Sponsoring Agency FORMTEXT      Authorized by Name FORMTEXT      Preparation Date FORMTEXT      Project Priority (1, 2, 3) FORMTEXT      Project Coordinator FORMTEXT      Submitted by FORMTEXT       B. PROJECT OVERVIEWProvide an overview of the project or work effort, the expected deliverables(s) including project milestones and desired completion dates. If applicable, specify the approved Solution Assessment number.  MACROBUTTON [1] "Click HERE and Type"  C. REQUEST INFORMATIONType of Request FORMCHECKBOX New Hosting EnvironmentComplete Sections C1-C8 FORMCHECKBOX Enhance or Change an Existing Hosting Environment FORMCHECKBOX New or Change Infrastructure Components (Infrastructure Services Use Only) FORMCHECKBOX Other Service RequestComplete Section C1-9 as neededThis information should be supplied by the Agency Support Contact. It will ensure that the infrastructure hosting solution is aligned with the client business requirements. All development, testing and production requirements must be noted. 1. Technical ArchitectureA. Environments Required (Check all that apply) FORMCHECKBOX Development FORMCHECKBOX Production FORMCHECKBOX Disaster Recovery FORMCHECKBOX Staging/Quality Assurance FORMCHECKBOX OtherIf Other Checked, Explain  MACROBUTTON [1] "Click HERE and Type"  B. Type of Transaction Processing Expected (Example: Application Data, Real Time, Batch, etc.)  MACROBUTTON [1] "Click HERE and Type"  C. Geographical Scope of the Solution for the Agency (Example: Hosting Centers, Out State, Mobile User, Others)  MACROBUTTON [1] "Click HERE and Type"  D. Describe the Application Architecture Design (Example: Browser Accessible via Internet / Intranet, Application, Database)  MACROBUTTON [1] "Click HERE and Type"  E. Software / Middleware (include versions) Required (Example: Crystal Reports, .NET, ISS, Vantage)  MACROBUTTON [1] "Click HERE and Type"  F. Database Platform Requirements (Example: SQL Server, Oracle, ODBC, etc.)  MACROBUTTON [1] "Click HERE and Type"  2. Technical RequirementsA. Required Operating Systems, if known. (Check all that apply) FORMCHECKBOX WindowsVersions FORMTEXT       FORMCHECKBOX UnixVersions FORMTEXT       FORMCHECKBOX LinuxVersions FORMTEXT       FORMCHECKBOX OtherIf Other checked, describe below. FORMTEXT      B. Server Technical Requirements (If known, describe each server separately i.e., Web, Application, Database, etc.)  MACROBUTTON [1] "Click HERE and Type"  Server Type/PurposeRAMDisk SpaceNo. of CPUSpeedTo add additional server Type / Purpose rows, click Add Server Type / Purpose button on the DIT-0184 Toolbar  FORMTEXT       FORMTEXT      Mb FORMTEXT      Gb FORMTEXT       FORMTEXT      GhzC. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  3. Availability and Recoverability RequirementsA. Users Need Access to the Application (Check only one) FORMCHECKBOX 7 days a week x 24 hours x 365 days FORMCHECKBOX 5 days a week x 24 hours Monday-Friday FORMCHECKBOX Business Hours (8 am - 5 pm) Monday - Friday FORMCHECKBOX Extended Business Hours (8 am - 8 pm) Monday - Friday FORMCHECKBOX Weekly Business Hours (8 am - 5 pm) 7 days a week FORMCHECKBOX Holidays and Weekends only FORMCHECKBOX OtherExplain FORMTEXT      B. Backup Schedule and Retention Requirements (The default schedule is: Full backup once a week, incrementals daily, 30 day retention)  MACROBUTTON [1] "Click HERE and Type"  C. Time Application can be Unavailable to End Users Before Causing Major Business or Financial ImpactMinutes ($$$)Hours ($$)Days ($) FORMTEXT       FORMTEXT       FORMTEXT      D. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  4. Accessibility RequirementsA. Describe Connection and Access to Application for Users (Example: LAN, WAN, VPN, SecurID, T1, Mobile User)  MACROBUTTON [1] "Click HERE and Type"  B. Users of ServiceState of Michigan EmployeesAgency / Bureau / Division FORMCHECKBOX  FORMTEXT      Local GovernmentLocal Government Name FORMCHECKBOX  FORMTEXT      Vendor / ContractorVendor Company Name FORMCHECKBOX  FORMTEXT      Citizens / PublicOtherExplain FORMCHECKBOX  FORMCHECKBOX  FORMTEXT      C. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  5. Performance RequirementsA. Anticipated Number of Concurrent Users During Peak Processing TimeB. Anticipated Number of Concurrent Transactions Per Minute During Peak Processing TimeC. Required Transaction Response Time FORMTEXT       FORMTEXT       FORMTEXT      D. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  6. Support InformationA. Support for Application Hosting EnvironmentMDIT SupportedServer Team Number FORMCHECKBOX  FORMTEXT      Vendor SupportedVendor NameTelephone NumberEmail Address FORMCHECKBOX  FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT      Street AddressCitySTZip Code FORMTEXT       FORMTEXT       FORMTEXT MI FORMTEXT      B. Support Provided ViaLocalRemoteBoth FORMCHECKBOX  FORMCHECKBOX  FORMCHECKBOX C. Service Accounts or Administrative Rights Required (Example: Start/Stop Services, etc.)  MACROBUTTON [1] "Click HERE and Type"  D. 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" """`"b"d"""""""""""""##"#$#&#(#*#>#@#B#L#N################$$$ $$T$ܻܰܥܚ܏h '@'b'''''''n(p(((((ŨŨŨڎŊj^h=RUhah#}jZh=RUjMYh=RUjh0"UmHnHuj=Xh=RUh0"jh0"Uh?h, B*aJphh, jh, Uh ''}.d($Ifgd .d(gd ~ $IfgdwkdBv$$Ifs +,,  t 044 lap ., No. of Days, Weeks, Months)  MACROBUTTON [1] "Click HERE and Type"  B. Plan Will be Performed byNameTelephone NumberEmail Address FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT      C. Technical Services InvolvedIf yes, Describe FORMCHECKBOX No FORMCHECKBOX Yes FORMTEXT      D. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  8. Procurement and Billing InformationAGYIndexPCACOBJAOBJGrantPHProdjAG1AG2AG3 FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT       FORMTEXT      A. Agency Billing Contact NameB.Telephone No.C. FAX Number FORMTEXT      ( FORMTEXT    )  FORMTEXT      ( FORMTEXT    )  FORMTEXT      D. Department / Division / Section FORMTEXT      E. Address (Include Building & Location) FORMTEXT      F. Amortize Costs of New Equipment Over Time (Spread payments out)If Yes, Number of Months (Maximum of 48) FORMCHECKBOX No FORMCHECKBOX Yes FORMTEXT      G. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  Requests Type 1-3 proceed to Section D. Request Type 4 complete Section 9 below. 9. Other Service RequestDescribe / Provide Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  D. SECURITY INFORMATION1. Overview of Project Security Requirements  MACROBUTTON [1] "Click HERE and Type"  Data is Sensitive (Legal requirements; Example: Medical, Financial, FOIA, etc.)If Yes, Explain FORMCHECKBOX No FORMCHECKBOX Yes FORMTEXT      2. Specific Security RequirementsA. Procurement Authorized Requester NameB. Telephone NumberC. Email Address FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT      D. System Change Authorized Requester NameE. Telephone NumberF. Email Address  FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT      G. Authorization Requester (Example: User Accounts, Database Roles, Network Groups) FORMTEXT      H. Confidential Data or Data with Specific Legal Safeguards Included (Example: Legal requirements; medical, financial, FOIA, etc.) FORMTEXT      I. Additional Pertinent Information  MACROBUTTON [1] "Click HERE and Type"  Stakeholders Name/TitleRoleEmailTelephone  FORMTEXT       Agency Services FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Solution Engineer FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Configuration Management FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Technical Services FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Enterprise Security FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Telecommunications FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Office Automation FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Field Services FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       FORMTEXT       Infrastructure Specialist FORMTEXT       FORMTEXT      ( FORMTEXT    )  FORMTEXT       DIT-0184 12/07  PAGE 4 of  NUMPAGES 4 DISTRIBUTION:  HYPERLINK "mailto:DIT-ISProjects@michigan.gov" DIT-ISProjects@michigan.gov >@B.d($Ifgd .d(gdckdv$$Ifs++, t044 la $Ifgdgdhkdw$$Ifs+(, t0(,44 la | | | $Ifgdfkd}w$$Ifs+-, t044 la Hsccc.d($Ifgdkdw$$IfsFF+ t0    44 la68:DFJL`bdjlpr"$&(DFHJNPRnprtz|ڸê֟ښց}r}j}h=RUhhjK|h=RUhkCJOJQJhk h5jozh=RUjh}/UmHnHujyhUjhUjyh=RUh0"hjh0"UmHnHujh0"UjMxh=RU,"sj' |jV | $Ifgdkd-{$$IfsFF+ t0    44 la"$&JPt|v.jv.jk|v.j`A|v x$Ifgd0BF x$Ifgdk.d($Ifgdykd{$$Ifs0 + .! t044 la|~@BD(*,.BDFPRTVjlҽҹvdvR#j[hhh=RCJUaJ#jDŽhhh=RCJUaJh8h8CJaJ"jhhCJUaJmHnHu#j%hhh=RCJUaJhhCJaJjhhCJUaJh8h?hy+B*aJphjhy+Uhy+hkjh0"UmHnHuj}h=RUh0"jh0"U 8/U+| $Ifgd0BFkd~$$Ifs@ֈOs +aaa.! t044 laF.d($Ifgd0BF .d(gdy+ckd$$Ifs+,, t044 laFHJ&$h<$If^ha$gd0BFgdy+hkd$$Ifs+(, t0(,44 lay,|y,|y,|y-|y,|y,|y,|y-|y,|y,|y-|tFfށ$P$Ifa$gd8wkds$$Ifs +/,  t 044 lap ,T|Dl8?|3 |5 | $IfgdFf .$Ifgd8lnxz|~  246@BDFZμΪΘΆt#jhhh=RCJUaJ#j{hhh=RCJUaJ#jhhh=RCJUaJ#jihhh=RCJUaJ#jhhh=RCJUaJhhCJaJh8h8CJaJ"jhhCJUaJmHnHujhhCJUaJ)Z\^hjln8:<PRT^`dfz|~ἪἘĔ~zo~a~~zV~jh=RUjhhUmHnHuj֍h=RUhhjhhUhy+CJOJQJhy+h8#jhhh=RCJUaJ#jhhh=RCJUaJhhCJaJh8h8CJaJ"jhhCJUaJmHnHujhhCJUaJ#jhhh=RCJUaJ!8:bsccc.d($IfgdkdQ$$IfsF +  t0    44 la~LNbdfprN꧗jh=RUhy+hy+6 hy+6jh=RUhy+jƐh=RUjh=RUhhjh}/UmHnHuj`h8Ujh8Uh8jhhUjhhUmHnHu.JsjW+| $Ifgd0BFkd$$IfsF +   t0    44 laJLtv#fkdP$$Ifs+/, t044 la.d($Ifgd0BFfkd/$$Ifs+/, t044 lavW+|.d($Ifgdfkd$$Ifs+/, t044 la $Ifgdz $Ifgdfkd$$Ifs+/, t044 laNxz$&(<>@JLD 㿻㿻㿻wd$h3sfh8<B*OJQJ^Jphh?h8B*aJphjh8UjhhUmHnHujh=RUjh=RUjh=RUhhjhhUh8CJOJQJh8h86 h3sf6 h86h8hy+h86hy+h86<B*aJph%&Nv.jv.jk|v.jk|[.d($Ifgd x$Ifgd0BF.d($Ifgd0BFykdg$$Ifs0+[ t044 laNP:1W+| $Ifgd0BFkd$$IfsֈOs+aaau t044 la}.d($Ifgd0BF .d(gd8fkdݙ$$Ifs+/, t044 laD   ~&$h<$If^ha$gd0BFgd8hkd6$$Ifs+(, t0(,44 laD  8!:!\!!!!!""$"&"H"r"t"v"|"""##:#<#>#@#B#^#`#b#j#l############$ $ɹɱέvrnh}/h0BFjh=RUmHnHuj h=RUjh=RUjh=RUjh=RUh=Rh3h36h3h36<B*aJph h36h3h?h8B*aJphjh8Uh8'h3sfh85<B*OJQJ^Jph+  4!~W+| $Ifgd0BFwkd$$Ifs +/,  t 044 lap 4!6!8!!}.d($Ifgd0BF .d(gd8fkd$$Ifs+/, t044 la!!!!&$<$Ifa$gd0BFgd8hkdv$$Ifs+(, t0(,44 la!! 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