Browsers that can not handle javascript will not be able to access some features of this site.
Skip Navigation
Michigan Department of History, Arts and LibrariesMichigan.gov, Official Portal for the State of Michigan
Michigan.gov Home HAL Home | Site Map | Contact HAL | HAL Jobs | HAL Online Services | FAQ
Printer Friendly Version Printer Friendly   Text Only Version Text Version Email this page Email Page
QSAC - Quality Services Audit Checklist

• Introduction to QSAC

The online Enhanced and Excellent Levels have not been updated to reflect the 2007 revisions. Please plan based on the Enhanced and Excellent Measures posted below. The Library of Michigan will announce when the online levels have been updated to match.

The history and background of QSAC is in Introduction to Quality Measures.

For a current list of QSAC certified libraries, go to the Interactive Library Directory and search by QSAC Level.

Instructions:

1. Log in using your annual report FSCS ID sent to you by the Library of Michigan. Please contact the QSAC coordinator at HAL-QSAC@michigan.gov for your password.

2. Start with the Essential Level, filling out the completion date for each item in each of the six areas of service.  You may use either the date when the measure was actually completed or the current date.  Comments are optional.

3. Upon completion, submit the form electronically, print out and sign the Certification Form and mail to the address listed on the form.

4. The Library of Michigan will send you a certificate verifying that your library has achieved Essential Level status. A sample press release for you to adapt for your local media can be found at the following link: QSAC Sample Press Release (MS Word Format).

5. After you receive your Essential Level Certification from the Library of Michigan, you may begin the same procedure for the Enhanced Level. When you receive Enhanced Level certification, you may continue on to the Excellent Level.

Help: If you need to change information on your file after submitting your certification letter or if you have any questions, please contact Karren Reish at HAL-QSAC@michigan.gov or (517) 241-0021.

• Essential Level Measures PDF icon

• Enhanced Level Measures- Newly Revised! PDF icon

• Excellent Level Measures - Newly Revised! PDF icon

• Bibliography PDF icon

• Glossary PDF icon

• QSAC for Library Cooperatives PDF icon


Human Resources
Click here for: Is your library staffed by people who are dedicated to service and motivated by a desire to serve the public in an competent, efficient, and friendly manner?
Governance/Administration
Click here for: Is your administration and board aware of all their responsibilities needed to organize and run a library?
Services
Click here for: Are you offering library services and programs to your entire community?
Collection Development
Click here for: Are you acquiring, organizing, maintaining, and making available information in a variety of formats?
Technology
Click here for: Does your technology support your library's mission and your patron's needs?
Facilities and Equipment
Click here for: Do your facilities and equipment support the full range of your services?
Public Relations
Click here for: Does your public understand and support your library?
 

Link to Department and Agencies Web Site Index
Link to Statewide Online Services Index
Link to Statewide Web-based Surveys
Link to RSS feeds available on this site
HAL QUICK LINKS
 •  SITE INDEX
 •  Public Hours
 •  ANSWER Library Catalog
 •  Ask a Librarian
 •  Contact HAL
 •  E-mail HAL
 •  Nominate someone for a HAL Hero Award
 •  Press Releases
 •  Shortcuts to HAL Web content
More Special Links
 • Support our Troops
 • Maritime Tours


Michigan.gov Home | HAL Home | Site Map | Contact HAL | State Web Sites | FAQ
Privacy Policy | Link Policy | Accessibility Policy | Security Policy | Michigan News | Michigan.gov Survey

Copyright © 2001-2008 State of Michigan