Vision for the Plan

This strategic plan lays out the future vision for technology in Michigan government...empowering our state and expanding government accessibility for our citizens and businesses statewide. From 2002 to 2007, government technology in Michigan was all about consolidation. Consolidating data centers, standardizing e-mail systems, sharing data across government agencies, vastly increasing the state's IT buying power…the list of victories goes on and on.

Looking forward into the remainder of 2008 and beyond, the story of IT in Michigan will shift away from consolidation and center on shared services and collaboration...maturing our IT organization around standard processes and methods, improved service and satisfaction.

We will foster and develop greater partnerships with local government and private partners across Michigan so that we can combine resources and transform government service. Working together, we will be able to expand services to rural areas that are currently underserved. We will unveil new online services making it even easier for citizens to do business with their government.

A top priority-and critical success factor in realizing our strategic goals-is fostering an exciting and thriving place for IT professionals to work and provide public service. This means equipping our employees with the right tools and training as well as challenging and leveraging their skills and abilities.

Never before has the state had so many key IT projects being readied for implementation. This includes a replacement of legacy systems for the administration of Michigan motor vehicles, an overhaul of the state's Medicaid system, a replacement of eligibility systems that will provide relief for the state's social workers and building a new Treasury tax system. Improved service will be realized through an IT management approach involving three integral components: technology, people and processes; a management approach that is used across the Michigan Department of Information Technology (MDIT) (See Fig. 1).

In the midst of improved service and collaboration, privacy and security of citizen data and personal information will remain paramount. Michigan citizens can rest assured that their government is doing everything possible to fight the evolving threats faced in computer security. This plan also places a greater focus on creating a more energy-efficient computer environment at the State.

Michigan's IT strategic plan is the map to the future as we work across traditional boundaries and improve government service for Michigan citizens.

Michigan's citizen- and business-centric vision drives the management and delivery of state IT resources. It focuses the Michigan Department of Information Technology on the specific tools and expertise needed for state government to provide solutions that meet and exceed expectations. The pages that follow detail how technology will help fulfill the promise of
"A Connected Michigan."

Figure 1
IT Management in Michigan

Michigan's IT management approach incorporates people, processes and technology