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Goal Three: IT Management and Infrastructure

Goal Three: IT Management and Infrastructure
Michigan Tomorrow: Preparing Our Students for Success
Inez Gonzales dreamed of helping people, but as a teenage mother, she faced significant barriers. She had taken courses off and on throughout the years, but had never completed a degree. With tomorrow's technology, a unique identifier code would follow her from kindergarten and her counselor would be able to easily determine the coursework necessary for completion. Inez would be able to receive her professional license as a laboratory technician online, since her electronic application would include this code and the State could verify her credentials automatically. The Michigan licensing system could also notify Inez when her renewal and continuing education credits would be due.

Goal Three: Management and Infrastructure
Improving operations, security and reliability through statewide solutions and universal standards

Today, it is more important than ever to be responsible stewards of our limited resources. Delivering projects is no longer enough. Over the next five years, we will work to enable even more dependable, agile and leading-edge IT operations across state government. We will continue to refine our standards and architecture, reinforce our infrastructure and protect our physical and information resources.

 
Strategies

 

Progress to Date
 
Standards and architecture: Continue evolving Michigan's technology standards and architecture to reinforce robust forward-moving operations

Statewide Architecture Standards and Services

Published statewide architecture plan, providing a technology direction for
agencies, MDIT and vendors that is easy to follow and see

Technology phase-out, phase-in plan (lifecycle roadmap), updated biannually

Weekly solution workshops, providing assistance from Enterprise Architecture

(EA) Core Team architects; agency and infrastructure service experts; data center, telecom and enterprise security engineers


 
Infrastructure: Utilize best practices in the management of IT assets, including hardware, software, data, systems and applications

Data Centers

Closed and consolidated 29 server rooms to date

Freeing nearly 30,000 sq. ft.; moving/eliminating some 1,000 servers

Depot Facilities

Consolidated 3 locations into 1 warehouse

Wireless network capability with streamlined order fulfillment

 
Protection: Provide optimal levels of security and citizen privacy

Payment Card Industry (PCI) Compliance

One of the first states in the nation in compliance with this federal standard

Reducing the threat of credit fraud, hacking and other security vulnerabilities

Lab Case Management System (LCMS)

First statewide system providing information sharing and allowing MSP to
maintain laboratory accreditation

 
Strategies
Initiatives in Motion
 
Standards and architecture: Continue evolving Michigan's technology standards and architecture to reinforce robust, forward-moving operations

Information Architecture

Over the next three years, Michigan will be formalizing data sharing across state agencies to reduce error rates, empower fraud detection and improve customer service

A center for integrated technologies will organize efforts and deliver on agency needs using common tools, people and services

 
Infrastructure: Utilize best practices in the management of IT assets, including hardware, software, data, systems and applications

Michigan/1 Desktop Migration

Continuing consolidation of 19 computing environments into a standard framework

Reducing costs and improving agency service by streamlining the systems supporting basic computing functions, like directory services, file and print and desktop environments

Greening of Michigan's IT

In addition to data center consolidation, other power consumption reductions are taking place: optimization of hot and cold aisle arrangements, increased virtualization and maximizing expected dormancy cycles of servers and equipment

Applying green IT criteria within procurement of technology, as well as recycling, from copper used within telecom to re-deployment of equipment with an automated asset recovery program

 
Protection: Provide optimal levels of security and citizen privacy

Critical Information Security Upgrade (CISU)

This partnership between security and telecom teams is providing greater protection of vital files and data and keeping critical systems available to qualified users

Through 24 initiatives, more stringent safeguards against malicious/unauthorized traffic and enterprise hardware/software system reconfiguration and upgrades are in motion

 
     


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