Michigan Tomorrow: Bolstering Alternative Energy and Economic Development
Like most wind farmers who relocated to the state of Michigan, Denise and Jake Thompson are a major part of the new, diversified economy of the state. In addition to growing their own Michigan-based business, the two are also leading an effort to foster exchange of ideas and information about resources, economics and technology in the wind farming industry. The State of Michigan, in conjunction with industry partners, established a "wiki" Web site for interested parties to share information and best practices on harnessing this new technology. These communities of interest have evolved into a consortium of wind farmers who pooled investments and developed a booming wind farm industry in northern Michigan.
Goal Six: Innovation and Transformation Drive innovative processes and technologies to transform government service
Together with our agency partners, we are rethinking technology and processes; challenging the status quo. In collaboration with the public and private sector, we will make both small- and large-scale modifications and improve the way that services are delivered and the type of services possible and available. This effort will drive a systematic approach to innovation and transformation.
Strategies
Progress to Date
People: Fully realize customer needs and build a culture supporting change, innovation and excellence among employees and partners
Conducted SWOT analysis with the Michigan IT Executive Council (MITEC), as well as with IT employees across various units of the department; conducted survey of over 1,000 Michigan residents with Michigan State University
Results utilized in development of the 2008-2012 IT strategic plan
Processes: Develop governance, change and portfolio management processes and standards to support, enable and drive the transformation of existing, and the development of new services
Strategic Management Team Action
2008-2012 Strategic Targets and Metrics vetted by IT managers and assessed against current slate of IT projects and priorities
Utilizing MiPlan milestone tracking system, projects are monitored and reviewed during regular meetings of the IT management team
Technology: Employ best practices to improve government services through information, communications and technology
Best Practices Cultivation
Initiated more formal relationship with Government Performance Project (GPP) and Pew Center on the States in order to facilitate exchange of best practices information and related resources
Strategies
Initiatives in Motion
People: Fully realize customer needs and build a culture supporting change, innovation and excellence among employees and partners
Proactive Problem Identification and Solving
Developing a best-of-breed, publicly-available program performance and usage metrics system, modeled on state and national best practices and utilized to identify citizen and state service needs and track and assess government program performance
Utilizing as a diagnostic tool for process changes and innovations and to drive organizational change through assessments and indicators
Processes: Develop governance, change and portfolio management processes and standards to support, enable and drive the transformation of existing, and the development of new services
Government Process Re-engineering Center
Creating this center of excellence will drive knowledge networking, mass
collaboration and innovation
Involving state program and project managers, private sector, not for profits and citizen participants, as well as temporary, project-based agency and private sector staff on loan and assignment
Technology: Employ best practices to improve government services through information, communications and technology
Michigan Business Services improvement initiative (MBSii)
Streamlining government's interactions with the business community is the focus of this project to create a one-stop portal in collaboration with business partners
This single Web interface and 1-800 number will support further regulatory and business- permitting reform and make state government more lean and nimble
Design and implementation plans are already underway with expected rollout of Phase I in late 2008; federal and local business-government components will be added in the long-run
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