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MPSC Designates Gryphon Place as the 2-1-1 Answering Point for 46 Exchanges in Allegan, Berrien, Cass and Van Buren Counties

Contact:  Judy Palnau (517) 241-3323


July 1, 2009

The Michigan Public Service Commission (MPSC) today designated Gryphon Place as the 2 -1-1 answering point for 46 exchanges in Allegan, Berrien, Cass and Van Buren counties.  Gryphon Place already serves as the designated 2-1-1 call center for 15 exchanges in Kalamazoo County.

The abbreviated dialing number 2-1-1 has been assigned by the Federal Communications Commission (FCC) to enable callers to reach community resource and referral answering points.

The 46 exchanges are:  Adamsville, Allegan, Bangor, Baroda, Benton Harbor, Berrien Springs, Bloomingdale, Bridgman, Buchanan, Cassopolis, Coloma, Covert, Decatur, Dorr, Dowagiac, Eau Claire, Edwardsburg, Fennville, Galien, Ganges, Glenn, Gobles, Grand Junction, Hamilton, Hartford, Hopkins, Lacota, Lawrence, Lawton, Marcellus, Martin, Moline, New Buffalo, Niles, Paw Paw, Pullman, Saugatuck, Sawyer, Sister Lakes, South Haven, St. Joseph, Three Oaks, Union, Vandalia, Watervliet, and Wayland. 

Gryphon Place will provide operation of the 2-1-1 telephone number 24 hours per day, seven days per week. The Commission concluded that its approval is provisional, in part, due to the FCC's ability to recall the 2-1-1 number.

The MPSC is an agency within the Department of Energy, Labor & Economic Growth. 

Case No. U-15915

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